Alright i appoligize... you have been pleasant... they owe you a fatty raise!!!

URSAY...thanks for your time.  You were the only person who actually told me not to worry...

URSAY!

IDK if you did it, but I GOT MY MONEY!!!...SO...i guess posting everywhere DID get someones attention.  

Take me off the list and don't worry we'll never speak again.

It seems BitInstant complies if you splatter reddit with your problem...my guess is they don't want the world to realize they are incompetent fools!!!!

5 support staff member??? for THOUSANDS of orders...that is the worst project planning i have ever seen.

GOD it feels so good to trash you guys...i admit i was scared it would probably slow my resolution...but i GOT MY MONEY NOW BITCHES AND I AM NEVER USING YOUR SERVICE AGAIN!!!

BitInstant...more like bit 48 hours later after BTC jump 80 bucks, and i bitch in 7 different sites to get the money you temporarily STOLE from me.

GL guys...i know how you all feel right now...i was fucking livid...

I hear good things about BitFloor...im checking this out next time.

ROT IN HELL BitINSTANT YOU DBAGS!!!!  I hope that 80 bucks was worth losing my business and MANY others!

Well I promised i'd update my status if anything got resolved and it has....


I deposited 503.95 through MoneyGram->ZIPZAP->BitInstant-> MTGox on April 7th, 2013.

It said it was still loading at MtGox.


After Posting here, Reddit, support@bitinstant.com and anywhere else i could seek help, i got some resolutions. Infact i even posted i would forget about the money i lost in potential profits.

Well soon as i posted on reddit and all that, I had a manual transfer show up for the quote ID.

Half hour later my initial deposit for 480 was sitting all happy in my MTgox account.

I will honor my word and not bug you guys about the 80 bucks i lost in potential profits.

I am going to think long and hard about using your service next time, but i appreciate you honored my deposit.


BITINSTANT WILL FIX IT GUYS!!! BE RELENTLESS THOUGH...took me 2 days of constant badgering to get it done.

GENTS GENTS!!!

It says:

Tue Apr 9 19:29:21 2013

042e0361-6ff5-4957-9175-c748127b043b

Manual transfer created

Does this mean it should be fixed soon?!?!? If it happens withing the hour imma forget about the profit i lost...and just move on!!! some insentive there for you BitInstant!

and i will update all posts and praise the BTC community you held your word!

URSAY,

Thanks for trying, but there still has been no funds depostied to my account.

Please Escalate.

ZIPZAP INFORMATION
Amount to Pay: $503.95
ZIPZAP Account Number: 866987795

Your order status

Loading

Order receipt
Quote ID   121c24da-3a19-4f6a-ba76-044902655b0d
Event ID   e4dcaac8-b86b-43e2-bfdb-9024ddf172bb
Fees (inclusive)   3.99%%
Amount you paid   $500.0 USD
Amount you will receive   $480.05 USD
Destination exchange   MtGox
Destination account   M02144337X

Order event log

Timestamp   Event ID   Event type
Sun Apr 7 19:06:58 2013   e4dcaac8-b86b-43e2-bfdb-9024ddf172bb   Quote for new transaction
Sun Apr 7 20:09:08 2013   66043db1-e374-429b-a625-c511a9821e3a   New Order
Sun Apr 7 20:09:04 2013   f2ce702a-33af-4f0b-9553-a082d768a920   MTGox Order Loading

Curious...why are we making new lists when the old ones are DEFINITELY not resolved?

Why not a ....master list?? where you slowly work on a first come first serve basis....that would be the most logical and FAIR way no?

AND wouldn't you MAIN site be the MAIN source for tech help?  Why did i have to find this forum to get a response from BitInstant?

Yeah yeah i know each case has to be dealt with differently...but COMMON BROSIFS!!!

Anyways...i'd like you to add this to my huge case file that i am sure you guys are working so hard to fix by paying out the $500 you have successively poofed from my possession.

PLUS!!!!


I bought all the other BTC's on April 7th at $162...so my calculation if i deposited 500 bucks i would have 480 after you service fee (which i don't see why i am paying, but i'll be happy to get anything at this point).  

So at $480.00 / 162 = 2.9629BTC's   -  I would have had 2.9629 BTC's on that day.

Currently BTC's are worth $223 i definitely would have sold at this point  

So $223*2.9629BTC's = $660.7407.....


So in conclusion, URSAY, i'd like to update my ticket to show that BitInstant should credit my account for $660 to alleviate the disservice they have created for me.

URSAY,

I WILL SUCK YOUR **** if you fix this !!!!! PLEASE!!!!

yes i'm on the list 4/8.

Dear BTC Community,

This is just an update, i have been trying to receive my funds for 2 days now.  I have e-mailed, posted here and called BitInstant personally.  I have NEVER received a response back from BitInstant's website, and the only person doing anything is URSAY.

I am already on the list, and i have very little patience now...BTC's have risen to 218 dollars... I was trying to purchase them at 162...but because of this amazing service where you can pay for your BTC's in an hour....i am still sitting here with nothing.

I have always used BitInstant for my BTC purchases, but if the issue isn't resolved today, i will be looking for alternative services that actually deposit funds.

Now people on the 4/8 and 4/9 lists are already saying they have recieved funds, i have the SAME p[roblem as some of those people...why was i skipped over when i definately posted my information like 7 times now...

Here it is again....URSAY can you please transfer my funds manually, it is the same problem where it is stuck at MTGOX loading...here is the information again.

ZIPZAP INFORMATION
Amount to Pay: $503.95
ZIPZAP Account Number: 866987795

Your order status

Loading

Order receipt

Quote ID   121c24da-3a19-4f6a-ba76-044902655b0d
Event ID   e4dcaac8-b86b-43e2-bfdb-9024ddf172bb
Fees (inclusive)   3.99%%
Amount you paid   $500.0 USD
Amount you will receive   $480.05 USD
Destination exchange   MtGox
Destination account   M02144337X

Order event log

Timestamp   Event ID   Event type
Sun Apr 7 19:06:58 2013   e4dcaac8-b86b-43e2-bfdb-9024ddf172bb   Quote for new transaction
Sun Apr 7 20:09:08 2013   66043db1-e374-429b-a625-c511a9821e3a   New Order
Sun Apr 7 20:09:04 2013   f2ce702a-33af-4f0b-9553-a082d768a920   MTGox Order Loading

No Problem...

URSAY!!! I need you!!!!

@ shadumdum,

What order receipt?  I posted everything i got from BitInstant check Status, under the order receipt.  I never received an E-mail from Bitinstant confirming they sent the funds.  I did receive 2 emails on the other transactions however.

Quote ID   121c24da-3a19-4f6a-ba76-044902655b0d
Event ID   e4dcaac8-b86b-43e2-bfdb-9024ddf172bb
ZIPZAP Account Number: 866987795

Order receipt

Quote ID   121c24da-3a19-4f6a-ba76-044902655b0d
Event ID   e4dcaac8-b86b-43e2-bfdb-9024ddf172bb
Fees (inclusive)   3.99%%
Amount you paid   $500.0 USD
Amount you will receive   $480.05 USD
Destination exchange   MtGox
Destination account   M02144337X

Order event log

Timestamp   Event ID   Event type
Sun Apr 7 19:06:58 2013   e4dcaac8-b86b-43e2-bfdb-9024ddf172bb   Quote for new transaction
Sun Apr 7 20:09:08 2013   66043db1-e374-429b-a625-c511a9821e3a   New Order
Sun Apr 7 20:09:04 2013   f2ce702a-33af-4f0b-9553-a082d768a920   MTGox Order Loading

Hey URSAY,

Trying to figure out where i stand on getting my situation resolved.  Its the same as everybody else who used ZIPZAP
I am already on the 4/8 list i believe.  I see though other on 4/9 list getting resolved.  Just curious.

Thanks for your time

Quote ID   121c24da-3a19-4f6a-ba76-044902655b0d
Event ID   e4dcaac8-b86b-43e2-bfdb-9024ddf172bb
ZIPZAP Account Number: 866987795

Order receipt

Quote ID   121c24da-3a19-4f6a-ba76-044902655b0d
Event ID   e4dcaac8-b86b-43e2-bfdb-9024ddf172bb
Fees (inclusive)   3.99%%
Amount you paid   $500.0 USD
Amount you will receive   $480.05 USD
Destination exchange   MtGox
Destination account   M02144337X

Order event log

Timestamp   Event ID   Event type
Sun Apr 7 19:06:58 2013   e4dcaac8-b86b-43e2-bfdb-9024ddf172bb   Quote for new transaction
Sun Apr 7 20:09:08 2013   66043db1-e374-429b-a625-c511a9821e3a   New Order
Sun Apr 7 20:09:04 2013   f2ce702a-33af-4f0b-9553-a082d768a920   MTGox Order Loading

Hey URSAY,

Just wanted to know where I stand in the list, I don't want them to be over 200 when i get around to buying them =P

Thanks for your time

Quote ID   121c24da-3a19-4f6a-ba76-044902655b0d
Event ID   e4dcaac8-b86b-43e2-bfdb-9024ddf172bb
ZIPZAP Account Number: 866987795

Order receipt

Quote ID   121c24da-3a19-4f6a-ba76-044902655b0d
Event ID   e4dcaac8-b86b-43e2-bfdb-9024ddf172bb
Fees (inclusive)   3.99%%
Amount you paid   $500.0 USD
Amount you will receive   $480.05 USD
Destination exchange   MtGox
Destination account   M02144337X

Order event log

Timestamp   Event ID   Event type
Sun Apr 7 19:06:58 2013   e4dcaac8-b86b-43e2-bfdb-9024ddf172bb   Quote for new transaction
Sun Apr 7 20:09:08 2013   66043db1-e374-429b-a625-c511a9821e3a   New Order
Sun Apr 7 20:09:04 2013   f2ce702a-33af-4f0b-9553-a082d768a920   MTGox Order Loading

Many appolgies,

URSAY, i posted again today, i didn't realize you already had me on the To-do List, please keep my original place, and you can take me off the second time.

Hey gents, how do we know if we are on the support list?

Dear URSAY,

Thanks for you patience, it is good to finally see a worker from BitInstant doing something for us.  I am experiencing the same issue as everybody else.  Moneygram->Zipzap->BitInstant->MtGox is my path for the deposit, when i check the order status, it says MTGox Order Loading.

I had 2 previous deposits go through correctly that day, I have attached their quote ID's also.  I used my account number, and checked it against the other two, and all three are correct.  So why did 2 payments go through but the 3rd one didn't?

Successful Quote ID's

Quote ID   c947a041-0262-49bc-9007-c0b5afce8ae7
Event ID   30722e9b-d42b-4606-84e3-fca48e64791b

Quote ID   245ff2d6-4e90-4dc7-a156-c11afaaff72b
Event ID   a8b7037a-8b26-43c2-84d1-223e1ecc2431

NOT WORKING QUOTE ID


Quote ID   121c24da-3a19-4f6a-ba76-044902655b0d
Event ID   e4dcaac8-b86b-43e2-bfdb-9024ddf172bb

Order Event Log for non working quote ID

Sun Apr 7 19:06:58 2013   e4dcaac8-b86b-43e2-bfdb-9024ddf172bb   Quote for new transaction
Sun Apr 7 20:09:08 2013   66043db1-e374-429b-a625-c511a9821e3a   New Order
Sun Apr 7 20:09:04 2013   f2ce702a-33af-4f0b-9553-a082d768a920   MTGox Order Loading

Zipzap Account Number

Account Number: 866987795

If there is any other information you need please let me know.

Thanks

Crap...well it's reassuring i guess to see i'm not the only one.  I've been researching all day to find out WTF happened to my deposit.  Anyways, i made 3 deposits today, and 1 did not go through.

Here is my quote ID 121c24da-3a19-4f6a-ba76-044902655b0d

PLEASE hurry!!!! I've lost over $100 in jumping prices!!!