I can't believe wirex I have been with them for quite awhile and when they transitioned from MasterCard to visa I requested a refund on my card and got it. I eventually bought 1 plastic card and 2 virtual card later down the line. I find them disabled I have barely used them. With no info on when exactly the new cards will come I requested a refund on those cards. I expected a refund for such an obvious situation but nope. They refused my refund stating to wait for the new cards. Are you serious I expect my money back on the cards that I bought barely used and now unusable because of their new terms. Ridiculous If I wanted go wait refund me and I will buy the cards later. Request: 293310