My negative review disappeared, so I try to post again. Or are you censoring here?
The same shit happened to me as to poster toyosoku. I was playing my first (150%) bonus on a SoftSwiss slot machine and was doing quite well. But every time I had about 9 BTC left to wager (until bonus was cleared) the meter jumped up to over 11 BTC. This happened at least 3 times, then I got so frustrated I had to take a break. It actually seemed like some one in the staff (maybe the owner) was manually turning back the meter. What a drag!
I doubt this site will last long if they don't stop these bush league moves to rip off their rather small pool of players. New sites are usually not crooked, instead they try to build a good reputation. Sadly bitfortune.io doesn't seem to be one of them. Unless I get a satisfying explanation how a thing like this could happen (I still hope it's a bug in the system, even though it's unlikely), an excuse, and a payout of my winnings and bonus (which I believe already had met the wagering requierments if it wasn't for the bonus meter manipulations).
If I haven't received a response within 24 hrs I will of course contact SoftSwiss (the casino software provider). My acount name at bitfortune.io is "onamgata"
Regards
Hi TheGamblingDude, it looks like you have the same issue as our player toyosuko. But it's very strange that you had this lag too, because it's very unlikely. We are inspecting all your game playing history and we'll contact you directly and provide more details about the issue and its cause.
Thanks for your post. You can confidently reach our support team, usually it responds faster.
P.S. We are not admins on this forum to be able to remove posts of other users
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Maybe it's semantics, but it wasn't lagging, like a delay, which I would have tolerated. I understand that new sites can have minor technical issues in the beginning (or it could of course be lagging because of me having computer problems). But what I found really annoying was that my wager requierements suddenly increased by a couple of BTC while I was looking at it, and it happened several times in the same way, like someone was repeatedly pulling a control or pushing a button.
Except this I have no complaints about the site. Solve this, set my wagering correctly and I will unpost this bad review. I might even give bitfortune.io another chance, and if the bonus meter is working correctly I might even recommend the site.
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