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1  Other / Beginners & Help / Re: Official Newbie BitInstant Support Thread (Active Customer Support) on: April 09, 2013, 08:17:04 PM
Quote from: shadumdum on April 09, 2013, 07:39:13 PM
Quote from: needtoknow on April 09, 2013, 07:35:43 PM
Hi, I executed two MoneyGram payments ZipZap/Bitinstant, but the funds never appeared in my e-wallet.

Can you help me to determine what happened, or where the funds are?  Or how I can get them back?

thanks in advance.

You will need to provide more information and ursay will help you. Saying you need help isn't going to allow them to help you.

Zip zap account number.
Order ID
Quote ID
Event ID


Excellent, thanks.  I don't have the info handy at the moment, but will post later.  Smiley
2  Other / Beginners & Help / Re: Official Newbie BitInstant Support Thread (Active Customer Support) on: April 09, 2013, 07:35:43 PM
Hi, I executed two MoneyGram payments ZipZap/Bitinstant, but the funds never appeared in my e-wallet.

Can you help me to determine what happened, or where the funds are?  Or how I can get them back?

thanks in advance.
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