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1  Other / Beginners & Help / Re: Official Newbie BitInstant Support Thread (Active Customer Support) on: April 10, 2013, 11:22:47 PM
Quote from: URSAY on April 10, 2013, 09:45:44 PM
FINAL 4/10 support list includes users that I have logged issues for today and part of yesterday.  If you are not on this list then your issue may of been logged on an earlier date and is still being resolved.

liztah / yero888 / pootsniff / Nachtwind / whoiscasey / uncfun42204 / iwmb / Col-Sanders / gf.ricardo / chubbychecker / bitcoinfiend / alternative30 / watchboy / ASM11 / chase1420 / xqr / maxspace321 / damavox / kmicro / iridium77 / archimediate / Tejh / bigpoppapump69 / cayson / Bunks / cassiolandim / devz0r / v1le / endlessdark / joae1975 / khesquid / karmic / Sowhat / voos / bitcrazynoob / dookiedue / koob / baggage / jwest411 / shivamachoman / Betelquese / cubism4nerds / EdsWow1 / lentilsoup94 / dannnk / Betelquese / bccdn / 3sd / breel / paradoxal / Kennedy3789 / spiritglove

Just letting you know that my issue involving order 9be89a46-300a-425d-9751-d43c3a89b7de has been resolved. Thanks to all on the BitInstant support team!
2  Other / Beginners & Help / Re: Official Newbie BitInstant Support Thread (Active Customer Support) on: April 09, 2013, 08:25:42 PM
Hello!

Like many others posting in the past few days, I tried to order BitCoins from Dwolla to a BitCoin address and failed. The error message was "Dwolla failed second round verification - fraud check failed." Just in case it's relevant, when I attempted to place an order beforehand Dwolla asked me to verify my identity by answering a series of personal multiple-choice quesitons. I was told that I was verified and created the order listed below about a minute later. Maybe it's a timing issue?

Order ID    9be89a46-300a-425d-9751-d43c3a89b7de
Quote ID    7db31cbb-b4b0-422b-952b-bb904a0a89d7
Event ID    aa21e7f5-32de-4631-b927-a6b021a0078c

Thanks for your hard work!
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