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1  Other / Beginners & Help / Re: Official Newbie BitInstant Support Thread (Active Customer Support) on: April 10, 2013, 02:32:07 AM
URSAY :

I sent you a PM several hours ago, you can ignore it as I finally got the email to claim by bitcoins from coinapult.

Thank you.

2  Other / Beginners & Help / Re: Official Newbie BitInstant Support Thread (Active Customer Support) on: April 09, 2013, 09:34:38 PM
Quote
I am working 7 days a week.  12+ hours a day.  Please be kind.  I am a human being.  Patience is appreciated.  I don't mind helping you with any issue but currently we are SWAMPED.  I do not intend to ignore but please understand that Bitcoin is a new financial tech tool and it's not always smooth sailing.

Anyone who works in retail must be able to relate to this pain. It's like working Black Friday for 7 days straight, except you had no clue Black Friday was about to hit you whatsoever.


3  Other / Beginners & Help / Re: Official Newbie BitInstant Support Thread (Active Customer Support) on: April 09, 2013, 09:09:30 PM
Quote from: URSAY on April 09, 2013, 09:07:38 PM
My signature has been updated.  If you have suggestions about info I can offer in my sig I would be happy to hear your suggestions.  If you ask me a question and it's in my signature I will be pointing you there.  Thanks.

It cuts off at the end :

Please log your issue with me ONE time via PM or the forum thread.  I post finalized support lists for each day around 12-3 pm.  Check if you are on the list and make a note of it.  If you are not on a support list and you believe I still need to open a formal support ticket for you then let me know.  Multiple posts and PMs about the same issue after I have opened your ticket slows everything down for EVERYONE.  When asking me to log an issue you should include info like your order ID # or quote ID #.  The


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