Is the official pool a scam? I have forgotten my password, but when I try to reset it the page just goes blank. Also when I try to send a message to the site's admin, the captcha doesn't appear, making it impossible to send a help message.
I've had this very same issue, for me I tried changing my miner's password, and that seemed to work for awhile, but then it started again after a couple of hours of mining. You could try a password change and see if it does anything.
I've been seeing a ton of these lately, I'd definitely stay away, as there's no telling when it might actually ship, and by then you cannot get your money abck.