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1  Other / Beginners & Help / Re: Official Newbie BitInstant Support Thread (Active Customer Support) on: April 10, 2013, 02:19:00 AM
Good afternoon Support Reps,

Order info:
OrderID: 310029f5-15d7-47f5-812f-dd438dd85d53
EventID: 124b1042-7bdf-41d0-9ce6-13e391a0f06c
QuoteID: 12a95f59-170c-42c4-942a-3116a59bb2ad

Tonight I made a deposit to BitInstant (Moneygram/ZipZap) for funds to be transferred to my BitStamp account, the funds never got there.

I received your automated order deposit e-mail, it stated the reason it didn't successfully transfer:

Quote
APIResponse: {"error": {"amount": ["You have only $17.03 available. Check your account balance for details."]}}

Sounds like you let your account run down too much?

Please fix/complete my transaction. Thank you!
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