Hello,
I seek help here. I came to  BTC-TC after few days and suddenly the trading has been permanently frozen. My security has disapeared, there is just few coins in my wallet left. Is there any chance to get my securities back? Who should I talk to? Is admin here? If so, my account on BTC-TC is pimpa - kindly look at the issue please.

Thanks
P.

Dear support,
I'm seeking help here. I made my first transaction via Bitinstant which ended up with error :

Even though my money on MtGox has already disappered.

Your order status

Order failed - please contact support@bitinstant.com
Order receipt

Order ID   a355fd03-a4f5-49ff-a670-d0a2c14b58af
Quote ID   88998d55-7542-475c-bc1b-c6c95b4cb69f
Event ID   5c5f0fe4-1d74-4057-9878-c2c445d90125
Fees (inclusive)   0.89%%
Amount you paid   $124.1506 USD
Amount you will receive   $123.04565966 USD
Delivery Deadline   Thu Apr 11 11:31:07 2013
Destination exchange   BitStamp
Destination account   14418
Order event log

Timestamp   Event ID   Event type
Wed Apr 10 11:30:33 2013   3cbef7ca-22ce-43ed-9499-c7de7dcee4e2   Quote for new transaction
Wed Apr 10 11:31:07 2013   5c5f0fe4-1d74-4057-9878-c2c445d90125   New Order
Wed Apr 10 11:32:21 2013   2a067c8e-2c75-48d5-9dea-160e94b9ab04   Gox coupon deposit failed

Thanks for your help