I'm afraid I'd have to say that while Liqui normally works fine, if you ever have a problem (deposit not arrived, withdrawal "sent" but no transaction visible, etc), it's impossible to get them to do anything about it.

I'm still waiting on 1 btc to be credited 9 days after I sent it (appears on blockchain). No reply from support in that time (ticket #10728). To be honest, that is pretty unacceptable and in my experience I haven't had the same issues with the likes of Kraken, Polo or Bitfinex. How many days do you wait before it becomes theft?

Hello liqui team!

I'm sorry to use this channel, but I have been waiting >5 days for ~1 btc to be credited in my account. The transaction has been confirmed 872 times at time of writing!

The related support ticket (number #10728) has not been replied to in 5 days either. Please take a look!

I'm sure there is nothing untoward on your part. It probably happened because I sent two transactions from the same wallet in a short space of time - the first was credited (and only small), the second wasn't. The exchange appears to have sent both in the same transaction, which may have caused the confusion at your end.
 TXN: e66a1ba422ae1b9a9651f137ed61d734b10e84ce237e48678c189078d539dede

From: 1H6ZZpRmMnrw8ytepV3BYwMjYYnEkWDqVP
To: 14UpTaJq1fv9x4dqdjRPSRQuAZuDokB7bb

Thanks in advance!