I have provided them links to official web pages where it can be seen I am not active basketball player...

Still,they accused me for placing bet on match where I supposedly was taking part which is nonsense. The are completely wrong and so impolite not making an effort to respond me or to resolve our issue

Do not forget, in sport no one (even "insiders") can guarantee to you that they will win or loss...

I tried to talk with people from powerbet.io, I sent them several e-mails ( I was very polite), tried to contact member "powerbet.io" on our forum but all that in vain...

Before our little dispute, they told me my account is flagged and asked me for a scan of ID document as well as "selfie" with it, so I have provided it to them...

Their statemenet: "Our final resolution regarding your account will be communicated to you soon." has never happened apart from removing my balance

I am open for all suggestions, advices etc

Hi everyone

so let's get this post going...

I am new in this forum and I will try to explain my recent issue with powerbet.io

I made an account at powerbet.io more than 2 months ago and made a deposit of 0.57 BTC. Since then I played some bets (3 singles which I won and 1 parlay which I lost) and gather in total some 1.45 BTC. 10 days ago I received e-mail from them telling me that my account is flagged and asking me to submit required documents... Few days after I get this e-mail


"Hi,

We have found out that you're a professional basketball player, currently playing for KK-Vrsac-Swisslion. You also played for Metalac, OKK Beograd and other teams. According to our records, your betting activity is centered on Serbian basketball league, which is against our terms and conditions (you even bet on a game in which your team was playing). Our final resolution regarding your account will be communicated to you soon.


Kind regards,
PowerBet Support"


First thing to clarify: I WAS basketball player bu now in retirement for a year
my winning single bets were made on basketball matches in : Serbian league, Adriatic league, Serbian National Cup
Their statement "you even bet on a game in which your team was playing" was so wrong... I played for that team I placed bet on 3 years ago

After sending them links to official basketball sites where everybody can see I am no longer in any team roster, after sending them several e-mails and contacting them on this forum in order to resolve our misunderstanding I got one big nothing...


Honestly, I am not feeling like letting them take my money

Best regards

And this user "powerbet.io" refuses to respond on my inquiries regarding their false accusation that I was placing a wagers as a professional basketball player