my balance finally arrived, thanks @Dargo for your support! 

Hi Dargo,
thanks for your support.
Kraken support contacted me and told me yesterday that a payment specialist has to review.
Now I am checking several times a day but it's still on hold.
Can you imagin how it feels, when a whole bunch of hard earned money are "on hold" at an (at least for me) unknown financial portal for almost a week and you get worried more and more, if it was the right decision to transfer money to it?
This especially sucks b/c there was no where the clear information that AFTER tier 3 confirmation and WITHIN my limits I am not able to directly access MY money after I transfer it.

Best regards

Hi,
I am new to Bitcoin after being a passive but very interested reader of bitcoin and altcoin news for years.
I decided now to invest some money into altcoins b/c I believe that especially Ethereum has a big potential w/ smart contracts in terms of further and ongoing digitalization and also micropayments (Internet of Things and Services).
But also Monero seems to have an interesting concept...

Starting with setting up an Ethereum and one Monero wallet, buying some altcoins via Anycoin Direct and also doing some - even command line based - mining was fun.
Pretty fast I realized that buying altcoins on Anycoin is on the one hand very fast and simple but on the other hand very expensive b/c of very bad exchange rates and (way too) high fees.
So I was looking for another solution w/ low fees, big volumes but nevertheless, audits and good security. I figured out that kraken.com would in my case (funding w/ EURO) the best platform for altcoin trading.
Now the part started which was so far very nasty. Creating an account at kraken.com and going through verification process (until tier 3) took ages. I wrote several emails to the support to ask for speeding up the process.
None of the emails was replied but suddenly I was a verified tier 3 customer.
So I created a FIDOR bank account b/c there was no available alternative funding EURO possible. Again I had to verify my new bank account, sending money to it and afterwards sending money to kraken.com from my FIDOR bank account.
This whole process took days again. Finally (and from an overall process perspective over 1 week later) my funding arrived on kraken.com but is now, since several days "on hold".
I did not exceed my funding limits, I am a verified tier 3 customer so why do I again have to wait that my already transfered money is available for trading?

@Dargo, I wrote you a PM to ask you to take a look on my (again unreplied) support tickets but besides that I am posting my experience in this forum.
Why? No, not to blame kraken, just to provide some feedback that from an "User Experience" perspective digging into altcoin trading is currently NO FUN AT ALL, and at least in my scenario way to complex and takes too much time.
If altcoins want to be successful one day, there is a strong need to simplify and speed up the whole process w/o making it unattractive from a cost perspective (like I experienced w/ Anycoin Direct).