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pffffffff
Update
We are still working to resolve the issues that we have identified and our team is working around the clock to ensure a smooth upgrade.
This means it may still take several hours before we can relaunch the site.
Posted 10 minutes ago. Jan 12, 2018 - 12:05 UTC
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They have informed you to trade and be cautious ... (not you... i mean they informed all of us)
I understand of course your problem i am in the same boat... and is quite a long time into this situation.
This is something that i forgive them even if i lost some on my trades.
50.000 new users per day is not something you can ignore... imagine the tickets the verification and the load of the server..
of course i know ... why they are getting paid>? to provide us the service ... ok.. i agree.. i also think of that..
but to me more important is the security that is top level until now and i will continue do my trades on Kraken.
patience is what i propose from my point of view!
I agree with bitcoinvest. You guys need to be patient, you know there are problems with Kraken and they're working on it. So any continuation is your own responsibility when you know and still persists, don't whine about it.
If you daytrade for a living, then you already have funds on other exchanges as well and guess what, they ALL have problems one kind or another, with the exception of some A graded forex brokers (that covers also for 100% insurance). If you have been long in this place, you know Kraken is the definitely belonging in the top best crypto exchanges (company valuation paperwork is good, liquidity is good, has companies around the world, good amount of employees, communication is fast and good (and yes, it's fast considering the huge amounts of people that are sending tickets), licensed money transmitter (one of the three in the world of the crypto exchanges), etc.). Now compare that to the other exchanges and I'm fairly sure there are many newbies here who didn't even are on other exchanges, so their emotional experiences sounds a bit biased in their posts. If you invest mid/long term, I see no problem to continue to use the site. I don't have any serious problems with the site or deposits and withdrawals. Trading is somewhat slow, but deposits and withdrawals are processed within 1 business day. I still have 100% trust in Kraken to get the job done and I know they will. They have been around for long and a good track record. The fact that support is fast and here on forums should tell you something. Look at the other players, you probably wait for weeks or sometimes months, whether small or major players. Have some faith, be grateful and respectful. i agree with you but i discovered there was a problem after i got errors !! Had i known before of course i would wait and not trade. since then i'm not trading on kraken until solved. and yes withdrawals and deposits, NO PROBLEMS. also : FYI ***MAINTENANCE ANNOUNCEMENT*** Kraken is presently offline for maintenance. While maintenance is underway, the website and API will not be reachable, and orders will not be able to be placed or canceled. The Kraken Team |
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ok i've sent this message : I'm pissed !
there are transactions here i did not confirm !!!!
i had error messages and no confirmations.
your site is absolutely not trust-wordy !
i want a solution and a reply asap !
these transactions i did noit want made me lose 500 ripples
i want it back and i got this reply ! Gil (Kraken Support)
Jan 10, 11:44 PST
Hello,
Thanks for reaching out to us. The trading platform is experiencing a few connection issues at the moment, giving users a number of errors when opening orders or accessing the site. This is due to a significant rise in the website response time (status.kraken.com).
Please wait a few moments and try again. We are working on platform upgrades at the moment to prevent downtimes like these from happening in the future.
Thank you again and we appreciate your patience and understanding.
Regards,
Gil
Kraken Client Engagement
Your request (number 1204894) is currently marked as "Solved". This means we think your issue has been resolved. If your issue is not yet resolved, please let us know by replying to this e-mail. what a bunch of unprofessional twats ! My Issue is NOT solved !!! I lost 500 ripples due to errors on your site, take responsibility ! I have understanding for the huge success and too many people on the site generating errors, but at least reply with a professional answer, not a generic one! the platform is making errors and WE have to pay for it  not even an apology? a commercial gesture ? nothing ? we need all the people who had the same problem to get together and fight this ! enough is enough and they want me to try again and lose more money? |
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i had exactly the same problem ! i lost 500 xrp because of these errors !
Do you mean that you really lost 500 xrp the way that they just vanished, or kind of lost that amount of xrp by Kraken related delayed trades? Both are anyway unacceptable. yes i had error messages(i don't remember exactly what, should have taken a screen shot) saying something like try again later... which i did, which processed multiple orders! and yes, because of that and the time delay i lost 500 ripples ! |
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Hello, I was trying to withdraw fiat/coins from Kraken, both options are not working for me for days. To be realistic, NOTHING on this platform is working at all. Was trying to buy some coins, my order was executed 3 times although the site showed me error messages each time I tried to submit one. What on earth is this site? A bad joke in a comedy show? "Haha, we operate the worst Bitcoin exchange ever and people still trust us and pay fees on mass." I expect an immediate solution from kraken, my ticket is 1212937 For sure I won't use this website ever again once I got my funds off there again. i had exactly the same problem ! i lost 500 xrp because of these errors ! since more than 6 months i helped many people create a kraken account. but lately, probably due to their success they can't follow the demand, which i can understand. but its just not acceptable problems like this. i have a group of crypto fanatics and many had similar problems of double orders due to error messages. For an exchange this has to be solved. its not my fault but the error message induce us to order again since we have no confirmations. i even checked the support pages and somewhere is written if order does not go through... try again ! after an error and no confirmation if you try again its a double order and you can't see anything only after 15 or 30 minutes you realise you ordered twice ! this is not acceptable, this is KRAKEN's responsibility. i really hope this will be solved, and soon, if not there will be bad publicity and you will lose many traders. hope to really hear from them soon, |
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I'm pissed at Kraken
i wanted to make a transaction and got error messages.
i did not have ONE confirmation of my transaction.
i had messages try again...
i did
no confirmations.
then half an hour later i realised something went wrong.
a few transactions were processed !!! i NEVER had one confirmation only error messages !
your site is absolutely not trust-wordy !
i want a solution and a reply asap !
these transactions i did not want made me lose 500 ripples !!!
i want it back
I'm pissed !
ticket 1204894
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Thanks a lot for your answer... am still interested in more opinions  cheers |
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Hello
I'm new here and i'm trying to understand how "take profit sell order" works on Kraken.
I'm confused and think i missed something.
Could someone clarify how this works ?
maybe a stupid question, but is there a risk in a Take Profit order ? how does that work?
thanks in advance ...
I tried to find a video on youtube but did not find any... maybe an idea for a tutorial ?
cheers
j
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Deciding to use WooCommerce was a smart choice. You have more options to accept bitcoin on that platform than any other. Just Google 'bitcoin payments and WooCommerce'. One notable option is CoinSimple which lets you sell for bitcoin in WooCommerce and send payments directly to Electrum or a hardware wallet like Ledger Nano S.
Thanks for the quick reply! Looks great... but.. Do you use it? If yes, any tips or tricks? Cheers j |
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Hello,
I'm a newbie and wanted to thank you all for the wonderfull and interesting information on this very interesting forum!
My Question :
I'm looking for plugin recommendations for Bitcoin payment system on websites ?
I need compatiblility with Wordpress / Woocommerce and should be working alongside existing payment system.
Of course it should be safe and easy to use...
Which one would you recommend and why ?
Thanks in advance !
Jax
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