Hi,
Poloniex $Zcash $zec does not reflect my transfers to my account. I made 6 transfers using a single transaction ID on "February 15, 2021".
Total 200-300 $Zcash $zec . And 6 tracks. Only 1 of them was reflected in my account. The amount they deposit to my account is 2 Zec.
I emailed the same day evening and the problem is still not resolved. The interested customer representative constantly asks me for the transaction ID.
It says I have a lot of zec login information on my account, it says it might be one of them. Officially ridiculed. I have sent pictures many times, sent tx but still they keep asking me for ID. This is more than a shame for Poloniex.
I added my id and transaction history. I also marked that only $ 2 zec that matches the id and is credited to my account.
75 not in my account!
15 not in my account!
45 not in my account!
5 not in my account!
75 not in my account!
https://i.postimg.cc/RVsZN08v/Screenshot-2.png