Hi all,
Can someone help me in how to recover a forgotten password on this stupid wallet ?
I tried everything, 12 word recover funds and all it does is open a new wallet with 0 funds inside, i have tried writing an email to blockchain support and the response that i got is the following "As stated, unfortunately we are unable to help recover or reset passwords. This is not a matter of policy but simply that it is impossible for us to reset a wallet's password due to the way the file encryption is designed."
At the same time they offer on their website the following
I've lost my Wallet Password
Recover your funds with your 12 word recovery passphrase
Recover Funds
Did anybody come in a similar situation and how to get out of it ?
btw, this happened when i updated the blockchain wallet app on my phone and the password got deleted and for some reason it is telling me that my password is wrong even though i have never changed my pass..
Thank you.