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1  Other / Off-topic / BFL ignoring my email about their empty parcel on: July 23, 2012, 08:12:44 PM
(07/09/2012) email:
"Dear, Jody.
 
Today I have received your parcel, but there wasn’t the device inside (only USB-cable and power adapter). I rejected to take the parcel. Then I put in an application to our post office. Moreover, our post office reported me that they had received the parcel with lesser weight –  0,94 kg instead of 1,47 kg (i.e. the parcel arrived with lesser weight to our post office). Probably your post office will contact you.

I’m disappointed so much!

One more question to you: Why did the parcel contain a warranty certificate for the device Rev. 1? However, in the letter dated of Wed, Apr 11, 2012 at 6:46 AM you informed me about shipping of Rev. 3 only.

P.S. Why haven’t you confirmed the payment of my order #2595? 8 days have already passed!!!
P.S.S. Are your shipments insured?"

(07/12/2012) phone call:
Joining my request on answerphone.

(07/13/2012) email:
"Dear, BFL.
 
07/09/2012 I have received your parcel, but there wasn’t the device inside (only USB-cable and power adapter). I rejected to take the parcel.
When will you send me a new device?
 
P.S. This matter is very important for me. Please answer ASAP.
 
Golubev Denis
07/13/2012"

(07/22/2012) message via bitcointalk.org:

"hi

Why don't you answer on my email??

Quote
Dear, BFL.
 
07/09/2012 I have received your parcel, but there wasn’t the device inside (only USB-cable and power adapter). I rejected to take the parcel.
When will you send me a new device?
 
P.S. This matter is very important for me. Please answer ASAP.
 
Golubev Denis
07/13/2012

Quote
Dear, Jody.
 
Today I have received your parcel, but there wasn’t the device inside (only USB-cable and power adapter). I rejected to take the parcel. Then I put in an application to our post office. Moreover, our post office reported me that they had received the parcel with lesser weight –  0,94 kg instead of 1,47 kg (i.e. the parcel arrived with lesser weight to our post office). Probably your post office will contact you.

I’m disappointed so much!

One more question to you: Why did the parcel contain a warranty certificate for the device Rev. 1? However, in the letter dated of Wed, Apr 11, 2012 at 6:46 AM you informed me about shipping of Rev. 3 only.

P.S. Why haven’t you confirmed the payment of my order #2595? 8 days have already passed!!!
P.S.S. Are your shipments insured?

Quote
"

skype - no answer...

I have not received any response for my many request!!!
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