Hi,

I am new to the bitcoin world and I tried to buy my first bitcoins from https://wallofcoins.com/en/ 3 days ago and had really bad experience.
The transaction has been reported as unconfirmed and now it is listed as removed/double spending (I am not sure if I understand what removed/double spending means, but I think it means cancelled).

Following are the transaction details:

https://www.blocktrail.com/BTC/address/3399qqKsvkyPduwH6nwiHoEQ21CfbgyXoR

Here the transaction appears as removed/double spending.
https://btc.com/84ef9e0b549afdd5bdd98f37f5aa2e88cb3cb3f800caa1da8dff665842f58022

Have I got scammed? Can you please help or give some advice?
The wallofcoins.com customer support told me is not their responsibility and they do not seem to respond anymore to my emails/chat.

FYI: I have a hardware wallet nano s and has zero balance (3399qqKsvkyPduwH6nwiHoEQ21CfbgyXoR)


Thanks,

Andrew