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1  Other / Beginners & Help / HashFast dont confirm order, what now? on: November 28, 2013, 10:01:32 PM
Hello,

I have e-mailed and called HashFast.com about my order that i have paid with bitcoins.
Still call them and emailed them. But they dont react or confirm my order.

The only thing i know is the bitcoin adress that support@hashfast.com had send to me,
They ask me to send me the transaction id and amount of btc that i had send to them so they can track the id.

The only thing what i want is that they confirm my invoice.

Call them many times, but there is only a receptionist that only can foward the information that i said to them.

But they dont have any access to orders, or anything. so the thing is why do they set a phone number on their website, for what?? They dont have any acces to anything. so orders, and all the other things you need to know, they cant answer nothing.

I know hashfast is a proffesional company, but its stranged why they still havent response anything jet, do somebody know hashfast or know if someone from the staff of hashfast is active here arround bitcoin talk?

Please let me know if you have the same problem or you can help me with this.
Cost me too much time to call them and e-mailed them, they garanteed no answer. Only if you want to pay something they react.
For the rest they ignore everything.

The only thing that i want to know is only confirm my invoice and order, nothing more and nothing less. I dont know what is difficult about this. but they let me stuck on this and have no clue what to do..

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