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1  Bitcoin / Hardware wallets / TREZOR HARD WALLETS ISSUE on: August 31, 2018, 10:06:23 PM
Possible SCAM?

I would also like to warn people about TREZOR.. They say that they are the safeset crypto storage out there.. But let me share with you a recent experience. We had over 100k stored on our trezor. Only ever used 1 trezor only ever had 1 set of seed words. The recent update wiped the trezor… I wasnt to concerend as i have the seed words in several safe locations and did a dry test a while back.. Once i recovered i was left with a wallet from October 2017 with around 2 dollars in it… Reaching out to trezor has been useless.. customer and tech support is zero. I hired a provate tech and after 1 month he worked out there was a previous bug in their updates and it wiped the old seed words and generated a new set of seed words automatically… We have over 100k sitting on wallets and they can not be accessed… Your money is not safe on Trezor. They dont allow you the private keys to each individual wallet.. Just a set of seed words that cover the entire device. I had several accounts set up inside and can not access the individual wallets. My suggestion is stay away from this over rated USB stick. Use a seperate mobile device offline and store in something like BITWALLET or Bread etc or Electrum… Its a real reality check that while this happens every day adoption is a lifetime away


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