Dear everybody,
I have a special (and bad) issue that never happened To me and creating a bit of pain about electrum.

I moved 0.275 btc from a bitpanda account of a friend to his electrum wallet.
Outgoing transaction is done but electrum wallet received a transaction with 0btc instead of the amount!

how can be and how can i solve?? it's around 2500€... not a little money!
And as i suggested him to invest in btc and to use electrum as the best and safe software wallet i feel a bit in fault...

https://www.smartbit.com.au/address/1LocrF7CRP9m9RcddKrVr94GfLUR66VVuM

here is transaction details and i hope there is a solution to see this money again on his wallet.
does somebody knows how i can be helped to receive the btc back?

many thanks in advance to everybody

Dear everybody,
I have a special (and bad) issue that never happened To me and creating a bit of pain about electrum.

I moved 0.275 btc from a bitpanda account of a friend to his electrum wallet.
Outgoing transaction is done but electrum wallet received a transaction with 0btc instead of the amount!

how can be and how can i solve?? it's around 2500€... not a little money!
And as i suggested him to invest in btc and to use electrum as the best and safe software wallet i feel a bit in fault...

https://www.smartbit.com.au/address/1LocrF7CRP9m9RcddKrVr94GfLUR66VVuM

here is transaction details and i hope there is a solution to see this money again on his wallet.
does somebody knows how i can be helped to receive the btc back?

many thanks in advance to everybody