I had an issue with funds being received to my wallet that were sent in December and still not received some 4 weeks later. So I eventually had a 90 minute online chat with an operator who promised that the issue would be resolved in 24 hours. I was asked to provide hash tag and other information that I was given by the payer. The next day I received an email telling me that the funds had been received in my wallet. On checking the wallet I was paid 2.3 Bitcoins, whereas it should have been 0.05 Bitcoins. I contacted online chat who told me to email support and advise them of the issue, which I did - this was about 5 weeks ago and I have heard nothing back. What now??