I have opened an account on new exchange itbit.com and provided all documents to verify myself. Then I send 10 btc to provided bitcoin address and it was stated that it will arrive to my account after 11pm UTC 12.11.2013.
Now it's 10:00 a.m. 13.11.2013 but BTC are STILL NOT ON MY ACCOUNT and the itbit.com support reply to my e-mail with the following:
after reviewing the current system data it appears that your deposit will be processed in 8-12 hours.
It's quite strange that this new startup which claim to get over 5 Millions of investments didn't make proper system for even simple bitcoin depositing.
I warn all who want to try this new exchange to not hurry to deposit anythig to it.
Finally I received bitcoins on my account, but still can't trade with them before my verification will be completed.
Now I have another problem when I try to withdraw my "deposited" bitcoins
System do not allow me to do it with following message:
No connection could be made because the target machine actively refused it 10.200.100.218:18332
10:50 GMT 14/11/13 Finally I'm verified and can trade on the platform but still can't withdraw my bitcoins
I'm waiting reply from support...