Electrum 3.1.3
Electron Cash 3.2
iOS Cash App/Square

Windows 10
 intel celeron quad core n2930 (up to 2016GHz)
4 gb ram
64-bit

I purchased aroung $100 in bitcoin using the cash app.  I then tried to withdraw the same amount into my electrum wallet.  No luck affter some newbie queries I came to the conclusion that opening up wallet with electron cash would solve problem...still no luck because I've since learned that these are two different currencies. Before I went back to electrum I got these two screenshots.

please help

https://ibb.co/hfGxFT

https://ibb.co/jY3f28



I re-downloaded electrum again and got this

https://ibb.co/mEXz0T

thank you!

Electrum 3.1.3
Electron Cash 3.2
iOS Cash App/Square

Windows 10
 intel celeron quad core n2930 (up to 2016GHz)
4 gb ram
64-bit

I purchased aroung $100 in bitcoin using the cash app.  I then tried to withdraw the same amount into my electrum wallet.  No luck affter some newbie queries I came to the conclusion that opening up wallet with electron cash would solve problem...still no luck.

please help

https://ibb.co/hfGxFT

https://ibb.co/jY3f28