It never be so slow. It always instant or very fast. This time it is too slow. 17 hours without payout.
Also no reply from their support.
Any thing wrong happened in bitstamp? I'm worried about next Gox.

Your wire is ready to go out but we still require a few more missing document(s) (see at the bottom of this mail) to avoid delays.

As we are implementing additional KYC / AML policy requirements based on requirements in Hong Kong, we also reviewed all the past data provided before by yourself.  Unfortunately the data provided by you in the past is not sufficient anymore based on the updated requirements we need to follow.

Therefore in order to avoid any delay in processing your payment(s) that are pending, can you please fill out the updated KYC form. 

Please also ensure that the additional documents are clearly scanned (no photo's by mobile phone):

The updated requirement is:

A – 2 X photo ID (passport and national ID card copy)
B - recent electrical bill / property tax / telephone (no other type accepted)
C - copy of a bank statement / bank account in your name - should be the same account from which you receive / send funds
D - occupation detail and source of income explained on the form

We look forward to continue to support the business with you but we also have to ensure our documentation is in accordance with regulation, I trust you understand this being a professional.

Below are the documents (missing details) you still need to provide in addition to the ones you sent before.

Thanks and best regards,
Jean


My account is a verified account. They asked for additional documents for my withdraw this time. It is strict. I can apply them,but it makes me feel warning. Do they do this to slower payment? MTGOX also did this, slow and complex AML procedure.
Did you guys met it? How you think about it?
Not every one have second ID. Not every one have paper bankstatement. Not every one have  electrical bill / property tax / telephone (no other type accepted). They will delay your withdraw until you supply them. It is rouge.

I applied a withdraw on March 4th. It showed paid on March 5th.
Today is March 11st. Still no money show up in my bank account.
Is that normal? How can I chase my payment? I try to contact bitstamp on support. No one answer me for that.
Is that possible they did not pay or payment blocked? How can I do something?

I used to use virwox to sell bitcoin to neteller. They are expensive in fees but safe and quick.
Now virwox stop accepting neteller.
I need to find alternatives. But it seems I can't at current time.....
I know localbitcoins and bitcoin-OTC, but I understand the risk neteller is reversible and It's not easy to find the safe person to trade.

Any alternatives to virwox? Safe and quick.

 

My comission paid in bitfinex is bitcoin.
I buy 10 BTC, they deduct 0.015,then I get 9.985. I don't like it. I prefer they charge me usd like bitstamp.
I contact support,support don't help.
Any one knows is that possible they charge me usd as commision?

Thanks in advance.

Insurance take 20% of swap income. I'm a newbie, I don't know exactly how big the risk is.So I can't calculate whether it worth it.
Any advice? Did you lost in swap because not buy insurance? I can see the insurance fund is only 50000 usd, it seems not very helpful if there is a big loss
Also  what is  Flash Return Rate ? Flash return means I can getback my lent out money at any time? If so, maybe useful

Thanks for your advice in advance.

Normally, there is a 100 usd gap.
Now, it is arould 170 usd
It increase so rapidly. Is it a sign that MT is going to bankrupt very soon?