Hi,
I have a bit of an odd issue I need some help with!
I purchased some goods online and paid using Bitpay, All fine
I paid for the order using my BTC in my CRYPTSY account,
The goods turned out to be faulty, I am returning for a refund.. Upon looking on the blockchain at the payment TXID, The fund's dont come from MY BTC wallet receive address on Cryptsy.. Just a random wallet, Which I assume is a HOT wallet of Cryptsys..
So, I contacted the merchant, They wont change the refund deposit address due to security, I contacted Bitpay they told me to contact the Merchant.. I contacted Cryptsy and they just completely ignored me, Their support is non-existent.
So... My 1.5 BTC refund will go to a random HOT wallet on Cryptsy... Not back to my account? All 3 companies are giving me the run-around, Except Cryptsy who just ignore me..
Help
