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Dear customer,
Today, February 15, 2019, we learned of a breach of about 450,000 emails and hashed passwords. We are still investigating the incident, but have reason to believe your account may be affected, and want to take immediate steps to secure it:
Change your Coinmama password. As a precautionary measure, we've reset your password. Click the link to create a new password. We recommend a unique password with 8 characters or more, using both upper-case and lower-case letters and a mixture of number and symbols
If you were using the same email and password to access other products and services, change those passwords as well
Given the dated nature of the published data, we have no reason to suspect that any other Coinmama systems are compromised. Having said that, we take your privacy seriously, and are monitoring our systems for suspicious activity.
We are also working closely with leading cybersecurity firms to understand the scope of the incident, and enhancing our systems to detect and prevent unauthorized access to user information.
We understand the distress this information may cause, and are happy to answer your questions. We’ll also keep everyone posted with updates in this blog, and will be addressing commonly asked questions in our dedicated FAQ.
Today, February 15, 2019, we learned of a breach of about 450,000 emails and hashed passwords. We are still investigating the incident, but have reason to believe your account may be affected, and want to take immediate steps to secure it:
Change your Coinmama password. As a precautionary measure, we've reset your password. Click the link to create a new password. We recommend a unique password with 8 characters or more, using both upper-case and lower-case letters and a mixture of number and symbols
If you were using the same email and password to access other products and services, change those passwords as well
Given the dated nature of the published data, we have no reason to suspect that any other Coinmama systems are compromised. Having said that, we take your privacy seriously, and are monitoring our systems for suspicious activity.
We are also working closely with leading cybersecurity firms to understand the scope of the incident, and enhancing our systems to detect and prevent unauthorized access to user information.
We understand the distress this information may cause, and are happy to answer your questions. We’ll also keep everyone posted with updates in this blog, and will be addressing commonly asked questions in our dedicated FAQ.
Seems to come from
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Could be spoofed though...
