First of all, let me apologize in advance if I am not posting to the right place.  I could not see any topics around my issue.

I bought some diggibyte on livecoin some time ago and for the past 3 months, I have been trying to get them in my possession.  My coins show as a balance but the wallet is offline.  I have opened numerous help tickets with them and I am told the same thing over and over again: the node is out of sync (or something to that effect).  I think it's clear that they are just not going to release my diggibyte.  Do I have any recourse?  I live in the US and I believe they are in the UK.

Thanks everyone