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So since my disscusion with the casino extreme admin here reached a dead end,and since that they didnt provide enough evidence (or any) to justify their lock of my account and the cease of all the winnings.i believe that its fair to create a scam accusation about them here to possibly warn other people from jumping on their site and to also see where does the community stands on this matter.
So here we go:
Scammers Profile Link:
https://bitcointalk.org/index.php?action=profile;u=530610
The 1000 freespins thread Link:
https://bitcointalk.org/index.php?topic=3536790.0
What happened:
I signed up to casino extreme website to try my luck in their 1000 freespins bonus this is their signup page:
As you can see they do be asking alot of personal info for a crypto casino website....so anyways i didnt really give it too much thought and filled the boxes randomly because i just wanted to test my luck in the free spins and i dont also give my whole id/residence... to every casino i signup to for abvious reasons.
after playing with the freespins i was actually able to run through all the bonuse balance (which was 50x wager) and my balance was now withdrawable.when i headed to the withdraw page i saw that you need to complete the KYC process before you can withdraw any balance from the website, i remebered that the name/last name.. i entered when registering were random so i thought i would ask the live chat before proceeding to send my documents when i asked if the account name must be compatible with the id she then replied "no" so i proceeded with the KYC process.
later that day i got a reply from them saying: "Unfortunately your account verification has been rejected.Your ID do not match Casino details"
When further disscusing this manner with them via email and their kind admin here under the username "CasinoExtreme" i understand that the account was locked because the id name didnt match the name i entered when i registered with them.
I dont see how can this be a reason to block my account and take all the winnings since im also ready to send anything they might ask (which i did). so i see this as their way of just not paying anything that a user may win and im pretty sure they would've come up with something else if i actually went balls deep and entered all my credentials when signing up and managed to win of course.
One more thing:
You may say that its in their TOS that they have the right to close users account if they dont comply with their rules and i quote:
Quote
You acknowledge that if any of the information that you provide to the Casino is untrue, your agreement with the Casino will be void, and you will be liable to the Casino for any damages and costs suffered as a result.
But then they have this little term here under "5.3. User Account General Rules" that says: Quote
The Casino reserves the right to close or lock your User Account at any time without prior notice, and reserves the right to not provide the reason for doing so.
So yeah they can do that too i guess if you go that road.
Finally i really think this behavior is shady and wont advise anyone to go play there, i hope the user gets tagged so people will have an idea of whats waiting for them if they ever decided to join and i also want to know you guys opinion on this matter
Have a nice day!
All pms with the admin here on bitcointalk:
