What happened:I have an issue with the 1xbit.com website. My account had a balance of over 190 mBTC (or 0.190 BTC) when I noticed it went to zero. I contacted support via chat and they told me not to worry that they were facing technical issues and they would fix the issues in my account right after that:
https://imgur.com/Fp2iGQyAfter that I requested my account to be blocked until my funds be restored. I only got a message from Security department stating this:
"We want to inform you, that our company decided to stop any collaboration with you (closing your account). The decision was made after a careful investigation of the situation by our security service. The decision is based on a violation of the Terms and Conditions."
Scammers Profile Link:https://bitcointalk.org/index.php?action=profile;u=2835882Reference Link:https://bitcointalk.org/index.php?topic=5267172.0Amount Scammed:Over 0.19 BTC
Payment Method:Bitcoin
PM/Chat logs:
https://imgur.com/Ur6skGZhttps://imgur.com/adGmItSI tried to contact support via live chat and e-mail numerous times, but they simply refuse to solve this issue. Also, I contacted the 1xbit_official account, in of one their recent topics they claimed that they would resolve any issues, but he is avoiding to answer what happened to my account and why didn't I got my deposits returned.
Security department refuses to answer me at all. I'm trying since june with no answers so far.
https://bitcointalk.org/index.php?topic=5267172.msg55888202#msg55888202https://bitcointalk.org/index.php?topic=5267172.msg56041634#msg56041634So far as I have seen, all users that gets their accounts closed by Security, gets their deposit sum refunded. I got nothing so far.
My account is 195327265.
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