I just got a keepkey and following the instructions, set it up with ShapeShift.

According to a receive bitcoin address I generated on ShapeShift, I determined that it follows the BIP49 (Segwit compatibility) format, with a derivation path of m/49'
I transferred some bitcoin to the wallet, and it showed up in the ShapeShift website just fine.

I then loaded the chrome app "KeepKey App" which is from "keepkey" and it correctly discovered my keepkey wallet. After authenticating with my pin, the BTC balance was 0!
According to a receive bitcoin address I generated with the KeepKey App, I determined that it follows the BIP44 (Standard) format, with a derivation path of m/44'

Obviously these are two different wallet interpretations.

Is this correct? I would expect the official KeepKey App and the now official ShapeShift site to see the same addresses.

Any comments?