I hadn't checked my nano in a while so upon firing up my ledger live it prompted me to update my nano firmware.  I followed the instructions.  Since it wasn't a brand new device and had bitcoin on it I chose the option "restore my device". 

After installing bitcoin apps, under my portfolio the account has a 0 balance!

I've checked the receive address and compared to the address I initially sent the bitcoin to from my exchange and they are different.  If I go to blockchain.com and the blockchain explorer the initial address has the exact amount of btc that should be in my wallet right now.  And of course if I check the current "receive" address in my nano it has a 0 balance.

Any suggestions on how to fix this?