What happened::
I deposited around $1.5k or so, betted on live blackjack, hit a blackjack and won €3k. After that I tried to cashout, of course.. they didn't let me, told me to e-mail the security, so I did that, I provided my ID, after I done that they stopped responding for a while, so I had to make a post there, after I made it I was contacted, told them my username on that casino and recieved an email saying:
Thank you for sending in the documents that are required for KYC procedure.
Please be informed that this user account is hereby terminated and all funds remain frozen in accordance with our Terms and Conditions:
Under the rule 5.19:
If we determine, in our sole discretion, that you are using the “Double Spend” methodology, Bitcasino.io shall void all bets and winnings.
Specifically, if you win, then confirm your deposit on the Blockchain and attempt to withdraw, all winnings will be confiscated and your account will be closed permanently. We shall also exercise this right where similar activities are attempted from any connected accounts.
If you attempt to open any new accounts, please note that any deposits you send to Bitcasino in the future will not be returned.
Thank you for your time patience and understanding regarding this matter.
Kind Regards,
Bitcasino Player Safety and Assurance Department
I haven't done anything wrong to deserve to get my winnings AND my deposit money confiscated, what is this?!
Scammers Profile Link:
https://bitcointalk.org/index.php?action=profile;u=2087138
Reference Link:
http://bitcasino.io/
Amount Scammed:
0.37 BTC
Payment Method:
Bitcoin
Proof of Payment:
PM/Chat Logs:
https://gyazo.com/fac256c05ae5348be5a9fd43af8b97d0
https://gyazo.com/0964b916e7c79b9ee97ec1e80c87d29f
Additional Notes:
Just send me my €3000 ... I am desperate.