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I have been using this platform from the moment the Sportbet platform started using the eos network. I made a lot of bets, and the biggest problem, I often had was that my winnings were not credited to my account even though my bet was won during the match before the matches were completed. On June 19, I made a bet of 6 goals in the France vs Spain e-soccer match. At the moment I made the bet, there had to be 2 more goals in total in the match. And I followed the match visually through sportbet.
The bet I made resulted as follows on the sportbet platform;
At first it was just writing pending. After waiting for some time, I talked to the admin to finalize my bet. She said that they received a payment stop notification from the provider related to the match. When I asked why, the match is actually not 4-2. she said it was 3-2.
All the scores in different sources about the match that I made on Google were showing 4-2. I objected rightly.
And she sent me the link to the match stream on twitch. I watched the game hundreds of times. At each goal, I watched the players' reactions after important positions. Finally, I recorded the video of the canceled goal.
https://www.youtube.com/watch?v=NxV-sd_i0a0&list=TLPQMzEwNzIwMjCaim1yfh0kbw&index=1
I do not know why. They did not react at all for the canceled goal. Normally a surprising position.
I've tried many times to explain to the manager that things are not normal here. It's a fair platform. That's what they wrote on their platform. I made people watch the position. Everyone was saying it was a trick. One person did not say otherwise.
I have contacted the manager many times. She said at first it was always a fair position. When people say that this is not a fair position, She said that they are a platform that only trades according to the result.
She said we are not a referee.
But;
https://bitcointalk.org/index.php?topic=5177893.msg54909899#msg54909899
Here they decided like a referee.
I told her that this last match was unfair and that the amount of bet made had to be refunded. she told me that "we cannot do this, we take action according to the results".
But here;
https://bitcointalk.org/index.php?topic=5266626.0
here;
https://bitcointalk.org/index.php?topic=5266592.0
here;
https://bitcointalk.org/index.php?topic=5266592.0
and much more... they did not act on the results. Although it was not decided by a referee here, they considered the bets made void because they detected cheating. Even though it was a clear cheat in the game I bet on, they do nothing. WHY? because they won.
her and my offers.
organizer and sportbet company connection:
https://bitcointalk.org/index.php?topic=5256763.msg54656632#msg54656632
Sorry, I don't know English. and I've been trying to explain my problem to people for months using only translate. and it's really hard to do that.
Hope that justice will be served... Thank you.
