Hello, while ago i made a deposit to my exodus wallet, there was a deposit thought as a cold wallet, i mean, deposit and close the telephone never open it, few months later i get my seed from the place where i left it and try to open my wallet again in other exodus client, which was my surprise when credit was 0,even synchronized perfectly. I made a new deposit and deposit came without any problem, but checking my private keys, just have the ones from the new deposit. After this i have been trying in many other wallets with same seed but... no success.
Never understood what happened till few days ago when a new deposit to another exodus wallet got the same luck. I deposited in my pc exodus client some btc but my surprise was big when opening the same seed in my telephone i found AGAIN a completely new wallet. I sent from computer to telephone to double check that yes, they was different wallets with the same seed.
I can not understand what happen or the reason for this, just know that it happened, and i have my seed but not my money. I contacted EXODUS support but they first trying to make me think that my coins was stolen when is not the case. And mostly left me alone on this without any solution. Since they seem not understanding what i try to explain them that is that this IS NOT MY FAULT, is happening very OFTEN i need some help from this community, How can get my money back?
Thank you in advance!
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