Hello, it’s my first time posting here. This feels like a scam scam also just shining a light on how scummy and shady Primedice stake and their owners are.

I opened an account up in august, first time at prime dice, I deposited a total of 1.225 million doge coins, and lost them all within about 30 minutes. And at a rate of about 8% house edge over 650 bets. Now before I stopped betting, I made bronze vip tier and also silver vip tier.  I actually wagered about $10k after I had made silver vip. At the time I had no idea what the VIP tiers were. But no one greeted me telling me I made vip, and gave me the bonuses that are promised. Not a word. This would equal $60 in doge coin on august 30th. (Roughly 20,000 doge) I sent a message to support just wanting to let them know I had a terrible first experience with Primedice, I lost at about 8% house edge (wagered 17.9 million doge in 1200 bets, lost 1.225 million doge) and I thought this was absurd.

So during this time I had already made bronze like 20 minutes ago and silver like 10 minutes ago. Again, nothing. But as soon as I expressed my disappointment, support told me “we have reason to believe you’re playing from the USA, your accoubt needs to verify or you can’t play anymore. Just like that. And I’m not verifying with them, I don’t trust them so.
About a week later I got an email telling new that I had unclaimed rakeback to claim (17,900 doge) from my betting. And it mentioned something about vip tiers. Without thinking much of it I went to the account and got the rakeback (only bronze vip levels can get rakebaxk turned on) and I was also able to claim a fortnightly bonus. Now I off and on claimed my 14 day bonuses for this account up until last week I claimed one. They even sent me bitcoin in March and took 280 doge from my acct because I didn’t have the 400 doge to withdraw. All this while never even mentioning the vip bonuses to me ever.

So when I realized that they never gave me this, I went to support, I explained them the entire situation, at first I was always told no you can’t have the bonuses, Bc you didn’t verify. But I was getting all the bonuses did the acct other the these tiers. Then I was told by Ana that she would take this to the general managers. I want to note, that doge was the only coin I ever deposited (6 total deposits and only coin I bet with) and on the night that I earned these tier bonuses, the price of doge would have given me about 19,000 doge. Talking with Ana I adamantly expressed his I wanted to resolve this without any drama, and I said “it shouldn’t affect the amount, but I understand doge had risen in value, and I want to be fair, I would take 3500 doge, (1/6 of what I should have been given) to just resolve this.

She said she would get back to me, she never did. However the next day, Primedice completely disabled the account, I could not log into it anymore. After it had not been disabled for over 9 months. So I messaged support again that day, and I spoke with       , who told me that I was able to claim the tier bonuses, but now I am unable to because the account  has been completely disabled. No that’s not a joke. I said u guys were suppose to get back to me, you just disabled the account today, do you know how bad that looks? He just kept telling me that I could not get the bonuses now that the account was disabled.

Then I made all of my points, and told him that I offered to take 3500 doge, and his respond was “we will consider this, and get back to you.”

They never got back to me. I went 1 more time to try and solve this. They denied me again so I thought I should put it on bitcoin talk. Thousands of ppl use vpn here they are encouraged. But if you say anything to support, they use this to ban your account. Then not give you. The bonuses you earned!

I just think they are scum bags!