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1  Bitcoin / Wallet software / Coinbase Wallet: Re-set Face ID, recovery phrase not saved on: July 18, 2021, 08:27:29 PM
Hi.

I very much doubt there is anything that could be done, I"ll still try and would very much appreciate any hint or help.

I started using Coinbase Wallet ~3 months ago - I did set Face ID as part of the login process, and I did not save or backup the recovery phrase (I did not notice the need to do so when reading the conditions). Obviously a big mistake which I know now.

A ~month ago I started having issues using Face ID on my iPhone generally. I did re-set Face ID. Then when trying to log in, I was forced to log out since the face ID was changed.

Without the recovery phrase I could not log in, and it seems I won't be able to do anything that's stored on my Walled (quite a lot of money).

What I was able to do was to use the oldest iCloud backup that was available, and that brought me into the moment where the app forces me to reset Face ID, saying: "Biometry is not set up on this device. To secure your app, please set this up in your device settings."

I still use the same email address that was used for registering, I have the password used to log into Wallet, all money has been sent there (via SimpleCoin) from my own bank account as well.

Any suggestions - is there anything I could do here please?

Many thanks!

Martin
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