Has anyone had any dealings with Kriptomat?  I've posted about my situation before but I think I chose the wrong forum.  Kriptomat are a relatively small exchange based in Estonia. They have an easy to use platform and were recommended by the Guardian newspaper and these were the two reasons that I decided to use them. All went well and they are are very agreeable in communications. However when I attempted to withdraw funds to my linked bank account these had "mysteriously" vanished. It's been over six weeks now and since only they can initiate a forward track and trace, I've been left without my money and cancelled a holiday as result. I'm wondering if this a commonplace occurence-they claim that it has rarely happened but they appear to have done nothing much to resolve the situation. I would have thought that any reputable company would take major steps to resolve what is clearly a problem by refunding / compensating / apologising. I've had a lukewarm apology but no acceptance of any responsibility. I still have a small investment with them but I'm highly doubtful as to whether or not I'll ever see it again. Are they in some kind of financial trouble that I'm unaware of or have they been hacked? I'm looking at taking legal advice although the sum involved (just under £400) may not make an attempt at litigation viable but any helpful suggestions about how to proceed would be very wecome.

Has anyone else had an extremely negative experience with Kriptomat, the Estonian cryptocurrency trading paltform?

Has anyone else had an issue with Kriptomat?  I had an investment with them and my bank account was linked. I made a withdrawal of about £400. This was just under a month ago. The payment was by SEPA and shouldn't take more than a day or two. I've contacted them regularly, they are apologetic but I get the feeling I'm being fobbed off, nothing in the way of any evidence of a forward track and trace etc and no sign of any money, just vague assurances that it was being looked into. I had to cancel a trip I had planned which the withdrawal would have paid for and the whole episode has caused a certain amount of stress. Any ideas of how I can get this back and does Kriptomat have previous form for this?