Hello community
I learn about all crypto casinos from here, I am usually sceptic to use them because most of them are Curacao licensed and that is best way to steal everyone without any consequences (at least for now), but I decided to bet with Playbetr.
I opened my account on 16th this month, immediately I did deposit with BTC, deposited 0.045 BTC and placed two bets, the following day or the day after I try to login into the account and I was not allowed, so I basically logged in my account only once on 16th, did the bets (one won, one lost) and after that I was unable to login, I first thought I am putting wrong password, tried to recover password and again it didn't worked. I went to their Live Chat support and I was told to send e-mail to support@playbetr.com , I did and they didnt respond for two days, after two days I went on chat again I asked same things they give same automatic replies, I asked can you ask your supervisors if my account is closed or something and whats the reason they dont respond to my e-mail, he says I can only confirm your account is closed and I am not allowed to give further details, I asked what to do next to get my money out, again I get response to write to their mail support@playbetr.com, again I send mail again they dont respond.
my username is kaladziski997 I can provide you all the proofs you need, I can send you all the selfies you can imagine just don't try to scam common people, previously I have checked terms and conditions my country isnt restricted area and so on.
EDIT: Just forgot to add that now their Live Chat do not respond too
Scammers profile link: https://www.playbetr.com/
Amount scammed: 0.045 BTC + small won amount
Payment method: Bitcoin
Proof of payment: 8035a6c4775cc3c5c0b1dde9f03ec135e3208b1170815f5d87e82cb3dfcae4da
I have saved just one chat with their LIVE CHAT (I did three so far)
ME:
Hello
i try login and it deosnt allow me
Chat started
Support joined the chat
Support:
Hello
Can you please tell me your username?
ME:
kaladziski997
When i type my login details and I click login it gives me this page https://prnt.sc/wZzvc1f0ziAv and this shows
after that it redirects me back to this
https://prnt.sc/7cG6_BTVWZZS
and I haven't received any e-mail or anything informing me about it. I have previously succesfully deposited into the account and also played some bets
Support:
Please give me a minute to check this for you.
ME:
ok
Support:
Can you please write am email to support@playbetr.com
ME:
and tell them what?
Support:
Our managers will check what the issue is