What happened: Scammed for 0.32btc while order miners from Canaan shop. I changed my mind because of trust issues

Scammers Profile Link: https://bitcointalk.org/index.php?action=profile;u=3481962

Reference Link: https://bitcointalk.org/index.php?topic=5401709

Amount Scammed: 0.32btc

Payment Method: Bitcoin

Proof of Payment: https://www.blockchain.com/btc/tx/785c1d89d223738c28405b2c2a9d72a23717957d62eee7ce78be57261b0e164d

https://prnt.sc/bFOuKUQzuVPo
https://prnt.sc/BWrZ365US6cz


PM/Chat Logs: Don't want to share in public.
https://prnt.sc/ArRrmO0tAG_l
https://prnt.sc/6n60EVMC7fK_ - They confirm that email from me was received
https://prnt.sc/seZq2KI3KF5p - Screenshot from the Canaan admin with the email they received from me
https://prnt.sc/_ZMojCMNvpzO
https://prnt.sc/0rlBRU3lGxTk
https://prnt.sc/d8Y2Td9AYO4h
https://prnt.sc/c_vSArFEtm4m

Update: Now i am banned from the official Canaan group
https://prnt.sc/PlPfJXIFhhhh


Notes:
My order is US22103110241860
I paid with Bitcoin
I start to have trust issues and i requested refund.
They ask me for many things i provided including email from me, proof of payment and etc. I provided everything in their telegram admin "Coco" everything including screenshot of the payment and etc.
I provided them with refund wallet because i don't have access to the wallet i send the btc from sadly.
From few hours, they are tricking me and delaying me with many stupid questions and things that had nothing to do with my order or payment.
So far i didn't received my money, and they are scamming me.
For chat logs or anything else, i can send private to admin or moderator because they include sensitive private information of mine.
I requested my refund to be done to wallet i have access to after going thru all their verifications and still they refuse to refund me and asking to send my coins to wallet i have no longer access to.

Flag was created: https://bitcointalk.org/index.php?action=trust;flag=3043