The bookmaker froze my bets for almost a month, which won. And after sleeping a month, he sent a letter about the violation of the rules, in which it is written about the gaming syndicate and about arbitration situations and about automated software. In general, just like many fraudulent bookmakers say "You are guilty, we will not prove it." And winning bets were assigned the status of "Loss". $358 stolen. There is nowhere to complain, because they do not have a license. I just want new customers to know that the office without evidence and only at its own discretion can take money and easily write down bets as lost ones. It's even worse than a refund. All bets that the client makes, the this casino has the right to take for itself, simply by calling you an arbitrageur.
Bookmaker's answer:
Hello,
Our technical and risk management departments have noticed that you were repeatedly violating clause 2 of the GENERAL RULES. Accordingly, we have deducted a number of your bets to cover the company’s losses caused by your actions. The decision is final. We strongly recommend you not to violate the company's rules in the future.
Best regards, Karin!
https://i.postimg.cc/MTGx0xg4/1.jpghttps://i.postimg.cc/2ysDfW3R/2.jpgYou can easily find out the result of these matches on the Internet and make sure that my bets are won.
https://egamersworld.com/counterstrike/match/apeks-rebels-vs-mouz-nxt-finished-4ytZU6BzxmThttps://egamersworld.com/counterstrike/match/mibr-academy-vs-00-prospects-finished-4kn_U6rflX6I didn’t even know before that the bookmaker itself can change the status of bets, regardless of the result of the matches.
Although the bookmaker does not argue that the bets won, he just decided not to pay and count the bets as a loss, for, as he argued, "to cover the company’s losses caused by my actions." And I was just betting. My only mistake is that I did not study enough forums to collect information about this bookmaker before registering there.
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