Jan 15th 2018 instigated withdrawal from coss.io for BPL
https://imgur.com/a/wpPK1
and has been stuck ever since.
I've tried telegram
I've tried their so-called freshdesk support
https://imgur.com/a/6YwMoTH
All to no avail.
Not holding my breath on recovering said coins, but an FYI to the rest of you to use extreme caution when doing business with coss.