I am AML verified and requested a relatively small ~1.5 BTC withdrawal - should be a simple, automated process, right?

Nope - 72 hours and 2 support tickets later... still radio silence. 

I don't know if Mt. Gox is 1) sinister or 2) utterly incompetent, or 3) both...  But Mt. Gox expects the public to trust them with their hard-earned money?  LOL. 

Any suggestions as to how to resolve this?  Also, any suggestions as to a BTC exchange that doesn't make me feel like I am walking down a dark alleyway in Tijuana?

[edit] working with mike gokulski via PM to sort out issues with missing coins from app.bitlaundry.com

[edit] Worked with Mike Gogulski to fix this initial problem

I sent BTC from my e-wallet to my Laptop Wallet via bitcoinlaundry.com, which I believe is developed by a user here... I was charged the "laundry" and transactions fees but there was no mixing performed at all... I received the BTC directly from the address I sent the BTC to...  Has anyone else had a similar experience with this site?

Blockchain.info also shows a 99+% taint level on that transaction.

Please help!  If anything, I'd like the fees back for the service.