Hello members

I have been a collector of Physical Bitcoins since 2014. I have already redeemed several Titan BTC coins. However I am having issues with a SILVER TITAN BTC 2013. Saddly, I have sent several emails to guardians@titanbtc.com but have not received any reply.

When I provide all the requireds fields in the redemption page, it shows an error message saying the data is invalid. I already peeled the security hologram and have the 2FA key, the coin id and I am the original buyer/owner of the coin so it is registered and associated to my email and name.

The coin in reference has a wrong balance in the blockchain, since it is a 1 BTC coin and the correspondent addresss shows a balance of 2BTC.

I think there are other titan btc owners that have faced similar problems/issues with their coins. Since The regular contact channels are not working, Im trying this forum to try to contact the Titan BTC CEO or someone who is able to help me to fix this issue.

I would appreciate all the info and insight you provide.

Sincerely,

Gerardo Mogollon
DrBitcoinVE