A qualcuno di voi è capitato ultimamente di fare un withdrawal da Bitfinex? Io ho provato a farlo con importi tutt'altro che elevati ed il risultato è stato che il withdrawal mi è stato bloccato (cosa che non accadeva fino a poco tempo fa) e per tutta risposta mi hanno spedito questa mail. Mi piacerebbe conoscere la vostra opinione ed eventuali vostre esperienze. Grazie.
As it is our mission and commitment to provide better and reliable services for all Bitfinex users, we require our users to update and/or provide Know-Your-Customer information from time to time in order to maintain the level of integrity and compliance required by international anti-money laundering as well as counter terrorist financing policies.
Accordingly, please provide us with the following details:
Reasons for transfers from and to your Bitfinex account;
A clear and detailed explanation of your account activity and objectives.
A detailed explanation of the sources of all funds deposited to Bitfinex
A proof of source of funds confirming how the deposited funds were originally acquired.
A detailed description of the destination you are sending your funds to from your Bitfinex account
Have you ever opened and used any other account(s) on Bitfinex? If so please provide the user name(s) and email address(es) of any account ever opened. explain why you operated more than one account, if you have.
In addition to answering these questions, we will need you to provide us with images of the following documents:
a scan of your current government issued ID (International Passport and National ID/ Drivers License) and
an image of you holding your photo ID. Also, have a reference to Bitfinex and today's date displayed in this last picture - a note with the word "Bitfinex", today's date will do.
Make sure to sign the note as displayed in the image below. Also, please make sure your face will be clearly visible and that all passport details are clearly readable and that the images will be of at least 6 megapixels resolution and made under correct light conditions. The images need to be in JPG format and need to be the original images generated by the camera used.
Upload the described file to the "Manage Documents" section available on the Verification page of the account: (https://www.bitfinex.com/verification-> "Manage Documents").
Please send us this information as soon as possible. We reserve the right to require further particulars and documentation from you.
Thank you for your anticipated co-operation.