Latest posts of: more2much

I put bitcoin into cloudbet because i want to play the live roulette but i saw the the bets a too high so I want to withdraw may bitcoins guess want they tell me that if i want to withdraw i must withdraw back to the wallet address i sent from , that means if every casino did that, then people using coinbase,luno and every other online wallet went be to withdraw they fees and the sad thing is that these people pay review sites to give them good rate and people too say good things about the site on youtube

copy of ticket:
support@cloudbet.com
Apr 24 (3 days ago)

to me

##- Please type your reply above this line -##
Thanks for contacting Cloudbet, your message has been received and is being reviewed by our support staff. We endeavour to respond to all support requests within 24 hours, but sometimes issues can take additional time to investigate.

Please check our Twitter account @cloudbet for information on any current technical issues, as we post updates on all known issues throughout the day.

To add additional comments, please reply to this email.

mandla.jiane
Apr 24, 01:14 UTC

i want to understand who holding fee works

------------------
Submitted from: https://www.cloudbet.com/en/terms_and_conditions

[78502Y-ZPR8]

support@cloudbet.com
Apr 24 (3 days ago)

to me
This message has been deleted. Restore message
##- Please type your reply above this line -##
Your request has been updated. To respond, reply to this email.

Mark (Cloudbet)
Apr 24, 02:02 UTC

Hi mandla.jiane,

Thank you for reaching out to us.

My apologies, but I don't fully understand your query. Would you mind explaining your question in more detail?

Best regards,

Mark
Cloudbet Support Team

mandla.jiane
Apr 24, 01:14 UTC

i want to understand who holding fee works

------------------
Submitted from: https://www.cloudbet.com/en/terms_and_conditions

[78502Y-ZPR8]

Mandla Jiane <mandla.jiane@gmail.com>
Apr 24 (3 days ago)

to support
This message has been deleted. Restore message
in the terms and coniditions theres a 5% holding fee mentioned

support@cloudbet.com      Apr 24 (3 days ago)
Mark (Cloudbet) Apr 24, 02:33 UTC Hi Mandla.jiane, I have informed our paymen...

Mandla Jiane <mandla.jiane@gmail.com>
Apr 24 (3 days ago)

to support
This message has been deleted. Restore message
And I want to know weather withdrawals will always take this long?

support@cloudbet.com      Apr 24 (3 days ago)
Mark (Cloudbet) Apr 24, 02:54 UTC Hi mandla.jiane, Thank you for coming back ...

Mandla Jiane <mandla.jiane@gmail.com>
Apr 24 (3 days ago)

to support
This message has been deleted. Restore message
I was just asking weather it is possible not to get the bonus I would like to opt out?

support@cloudbet.com      Apr 24 (3 days ago)
Mark (Cloudbet) Apr 24, 03:36 UTC Hi mandla.jiane, We notice that you have de...

Mandla Jiane <mandla.jiane@gmail.com>
Apr 24 (3 days ago)

to support
This message has been deleted. Restore message
ok ill change the address
and the reason for withdrawing is the bet size for roulette on the site

Mandla Jiane <mandla.jiane@gmail.com>
Apr 24 (3 days ago)

to support
This message has been deleted. Restore message
i changed the address

support@cloudbet.com      Apr 24 (3 days ago)
Drake (Cloudbet) Apr 24, 10:48 UTC Hi mandla.jiane, Thanks for getting back t...

Mandla Jiane <mandla.jiane@gmail.com>
Apr 24 (3 days ago)

to support
This message has been deleted. Restore message
you guys do know luno is a online wallet so is something called a senting and recieving address THEY ARE DIFFERENT, anyway dont you have this in your terms and condition because i have used many gambling site funds where deposited instantly if there was a security they would ask to verify your identity , so basics you guys are the because of false advertising because you said withdrawal are instant, whos your regulator?

support@cloudbet.com
Apr 24 (3 days ago)

to me
This message has been deleted. Restore message
##- Please type your reply above this line -##
Your request has been updated. To respond, reply to this email.

Drake (Cloudbet)
Apr 24, 12:06 UTC

Hi mandla.jiane,

Withdrawal are instant but due to security reasons, it might take up to 24 hours to be processed. But on cloudbet, you can't deposit and immediately request a withdrawal without even placing a wager. Still, if you want to withdraw without making use of Cloudbet's services, you will need to withdraw to the same wallet address that you made your deposit from. Use this address to withdraw: 3AhpkBp2xR2h1JLnob71aZvyT8TN5tFxjt
3CD1QW6fjgTwKq3Pj97nty28WZAVkziNom.

I hope this helps clarify your query, but if there's anything else I can help you with please let me know.

Best regards,

Drake
Cloudbet Support Team

mandla.jiane
Apr 24, 11:48 UTC

you guys do know luno is a online wallet so is something called a senting and recieving address THEY ARE DIFFERENT, anyway dont you have this in your terms and condition because i have used many gambling site funds where deposited instantly if there was a security they would ask to verify your identity , so basics you guys are the because of false advertising because you said withdrawal are instant, whos your regulator?

Drake (Cloudbet)
Apr 24, 10:48 UTC

Hi mandla.jiane,

Thanks for getting back to us,

I would advise you to withdraw to the same wallet address that you made your deposit from. You must use this address to withdraw 3AhpkBp2xR2h1JLnob71aZvyT8TN5tFxjt
3CD1QW6fjgTwKq3Pj97nty28WZAVkziNom.

If there's anything else I can do for you, please let me know.

Best regards,

Drake
Cloudbet Support Team

mandla.jiane
Apr 24, 03:51 UTC

i changed the address

ok ill change the address
and the reason for withdrawing is the bet size for roulette on the site

mandla.jiane
Apr 24, 03:45 UTC

ok ill change the address
and the reason for withdrawing is the bet size for roulette on the site

Mark (Cloudbet)
Apr 24, 03:36 UTC

Hi mandla.jiane,

We notice that you have deposited and are now submitting for a withdrawal without having made any wagers. Can I ask that you explain your reasons for doing this?

If you wish to withdraw without making use of Cloudbet's services, you will need to withdraw to the same wallet address that you made your deposit from. Once this is done, please contact support again and we will check the destination address.

Best regards,

Mark
Cloudbet Support Team

mandla.jiane
Apr 24, 03:12 UTC

I was just asking weather it is possible not to get the bonus I would like to opt out?

Mark (Cloudbet)
Apr 24, 02:54 UTC

Hi mandla.jiane,

Thank you for coming back to us.

Please note, for security reasons all withdrawals can take up to 24 hours to be processed.

If there's anything else I can help you with please let me know.

Best regards,

Mark
Cloudbet Support Team

mandla.jiane
Apr 24, 02:48 UTC

And I want to know weather withdrawals will always take this long?

Mark (Cloudbet)
Apr 24, 02:33 UTC

Hi Mandla.jiane,

I have informed our payments team of your inquiry, and they will be in touch with you as soon as possible.

In the meantime, if there is anything else I can help you with please don't hesitate to get in touch.

Best regards,

Mark
Cloudbet Support Team

mandla.jiane
Apr 24, 02:27 UTC

in the terms and coniditions theres a 5% holding fee mentioned

Mark (Cloudbet)
Apr 24, 02:02 UTC

Hi mandla.jiane,

Thank you for reaching out to us.

My apologies, but I don't fully understand your query. Would you mind explaining your question in more detail?

Best regards,

Mark
Cloudbet Support Team

mandla.jiane
Apr 24, 01:14 UTC

i want to understand who holding fee works

------------------
Submitted from: https://www.cloudbet.com/en/terms_and_conditions

[78502Y-ZPR8]