I have been pre verified for at least 3 days now and submitted a support ticket fpr tier one and two to verify so  i can deposit.. I tried to give in my dl and utility bil to verify for tier three and there is no option to do so.. They dont seem to answer tickets in a timely manner or is this the norm and i should just sit back and wait?

I just realized poloniox and kraken dont accept ny residents does anyone know any other reputable exchange sites for ny that wont go bankruot or steal my cryptocurrency/>

thank yo ufor your help