now u say that, back when ggbook was launched i got an email from betballer saying they rebranded their esports to ggbook

bunch of crooks

just to clarify, im not mad that it was wrongly graded, im frustrated at the lack of response from the self proclaimed "best btc sportsbook"

misgrades happen, but the lack of any competence from all of your staff is absurd. 90 mins later and i have no idea this is being looked into or not, just wow

Atrocious , horrible service


Csgo game is played 4v5, rules clearly say

CS:GO
Player Retirement/Disconnect

"If play is continued with one team playing at a disadvantage of 4 instead of 5 players, all wagers will be refunded."

bet is graded loss within 10 minutes , when every esport bet takes 2+hours to grade

ask chat mod, cant do anything

ask twitter- reply is "all other sportsbooks graded this as kinguin win"

send support ticket -- no reply

nitrogensports.eu maybe a good book, but its horrible for esports.your marketing teams does most promos and stuff for esports but your other staff - graders ,chat mods treat it as second class

going back to fanobet where the odds might be worse but i can talk to a live agent in 2 mins and bets are graded in 5mins. have had enough of your site, stop promoting esport betting, rest of your staff is incompetent for it