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As per their support answer, they aren't going to help you. Because they grave the Bitcoin already since your account is empty. There should be history on your account, doesn't matter they moved to the new domain. The domain isn't related to the data host. Since your account is live then the fund is supposed to be there as well. I will say don't give up. Write their social media and try to take legal action. There is the possibility to get back your fund though it's not an easy task ever. But the amount isn't small right now, so try to do whatever you can to push them.
That's the disadvantage of storing funds into custodial wallet or exchange.
Nope they just told me to check my mail to see if i had a withdrawal confirmation ( and i'm 100% sure i dont have any... i check everything from january 2013 to 2021 ) Another thing i forgot to mention is that i had 27 euros left on the platform, i received it on my bank account on April 30th 2013. But for the BTC nothing. My account is still live and i'm a member since 2013 so yeah, they should be able to provide me some proof! Once again what they gonna say to the AMF ( SEC ) ... "sorry we can't we dont have access it's lost" man this 110K euros, not 20 lol. Totally agree with you, i'll do whatever i can!  Many thanks for your answers guys. i'll keep you posted. Another important thing, if someone who has been in the same case in 2013, did he/she received a mail or something to confirm the withdrawal ? They are likely trying to determine if you are trying to involve government regulators in your dispute. They might be able to give you the txid of your withdrawal transaction they claim received a withdraw from your account. If they acknowledge your purchase but cannot even provide a claimed withdrawal transaction, IMO you probably have a strong case against them, but you would probably need to take legal action. I also gave them an address ( their wallet address ) i found on this forum, when they were sending back BTC to their customer after the hack ( end of april - beginning of may 2013 ). I told them it was to help them find my BTC address. They answered me " this address is actually not yours " so they are perfectly capable to tell me what was mine right ?! or give me a txid ! yes they acknowledge i bought bitcoin, but once again : - No historic/ transaction record is showing up on their website, - i asked them 10 times to provide me a proof of withdrawal ( they never answered ) - when i asked them about the withdrawal confirmation mail i should have received, they answer me : " it may have been erased in the past or went to the spam folder ", i mean, i have all the others mail from them, why would i have deleted only this one... so they just simply closed my support ticket without giving me any proof of withdrawal... i contacted a lawyer and the french sec ( AMF ) i'll keep you posted ! |
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Update : When i asked them to provide my transfers history a withdrawal proof, TXID or the wallet address where my 2 btc were sent to ) they just closed the support ticket. They are unable to prove they gave me back my 2BTC i asked them 10 times at least.. Just be careful if you decide to buy btc on Paymium  . |
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[/quote] Good call! How about your expectations for their refund (if ever), is it in EUR based on 2013 worth 2 btc (+140 EUR) or a whole 2 BTC which is worth 100k EUR now? This could be subjective on their terms IMO. [/quote] Well i bought 2 BTC not euros lol. So i want to reclaim what i paid for  They already refunded me 27 euros i had on bitcoin-central. |
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Maybe they have something to hide?
I think they don't hide anything but they are afraid since you said that they ask if you contacted SEC? It seems that they don't want your issue being spread and become trending because if there are more people who have Bitcoin on bitcoin-central at that time I'm sure they will also complain about their bitcoin to get a refund. So I feel that they don't just want it to happen because it would ruin their business. Indeed, that could also explain why they dont want the SEC to be involved in this case.. |
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I never received any mail informing me that they'll become paymium and i have to transfer my assets etc. After the hack in April 2013, they posted a
message on their website : here it is :
[...]
Your only bet is file a lawsuit against them as suggested above, paymium is under EU laws, so if you're located at or near EU it could be much easier, but of course, it will take a bit funds (I guess) and time to process, but it will be worth it once you win. Good luck. Yes i'm french, i live in Paris like 10min away from their office. Some news from Paymium, they called me 3 hours ago to apologize for the answers they gave me on the support. They told they gonna investigate to see if indeed they sent my BTC or not. Also they asked me if i already contacted the AMF ( SEC ). Maybe they have something to hide? A friend of mine who also was a bitcoin-central user in 2013 forwarded me all the confirmation mails he received when he wanted to withdraw, and also a mail to notify that they' were going to migrate from bitcoin-central to paymium.com ( Mail i also did not received ). Anyway i'll know soon. Thanks guys ! |
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Ah tiens, puisque j'y suis, une autre question : quel temps avons-nous pour retirer les BTC/EUR ? Cad combien de temps réouvrez-vous la plafforme ? Un jour, une semaine ou jusqu'à que la nouvelle soit en ligne ?
Slt tout le monde, désolé pour le déterrage, mais est- ce que l'un d'entre vous à reçu un mail de confirmation ou un preuve que les btc réclamés (suite au hack d'ovh en Avril 2013) comme quoi leur btc leur ont bien été transférés ? |
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As per their support answer, they aren't going to help you. Because they grave the Bitcoin already since your account is empty. There should be history on your account, doesn't matter they moved to the new domain. The domain isn't related to the data host. Since your account is live then the fund is supposed to be there as well. I will say don't give up. Write their social media and try to take legal action. There is the possibility to get back your fund though it's not an easy task ever. But the amount isn't small right now, so try to do whatever you can to push them.
That's the disadvantage of storing funds into custodial wallet or exchange.
Nope they just told me to check my mail to see if i had a withdrawal confirmation ( and i'm 100% sure i dont have any... i check everything from january 2013 to 2021 ) Another thing i forgot to mention is that i had 27 euros left on the platform, i received it on my bank account on April 30th 2013. But for the BTC nothing. My account is still live and i'm a member since 2013 so yeah, they should be able to provide me some proof! Once again what they gonna say to the AMF ( SEC ) ... "sorry we can't we dont have access it's lost" man this 110K euros, not 20 lol. Totally agree with you, i'll do whatever i can! Many thanks for your answers guys. i'll keep you posted. Another important thing, if someone who has been in the same case in 2013, did he/she received a mail or something to confirm the withdrawal ? |
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I don't have an account there, but is it not a basic feature that an account owner has an access to all his/her previous transactions regardless of how old they may be?
While it certainly doesn't help that you are now reaching out to them 8 years after the purchase was made and after a hack took place, I don't think there will be no single trace left if a transaction took place. If it was through the blockchain, there must have been a TXID. If it was an internal transfer, there must have been a reference or transaction number.
I guess you should try to pressure them a little bit more.
That's what i did yes, also contacting a lawyer. They'll also receive a call/visit from the AMF ( sec in France ) for 110,000 euros i think they'll take it in consideration ... i hope. |
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Did you have received any email regarding their move to new domain/business name? I guess they will informed their users first together the funds their users have there.
Now, if you have proof such as screenshots (with the amount) bitcoin address from the service (to check the txs) email from them that you received/deposit such amount, also if you didnt received any email regarding the withdrawal of amount then most probably your fund is their position and you should act for that as it worth $$$.
yes here it is :  I never received any mail informing me that they'll become paymium and i have to transfer my assets etc. After the hack in April 2013, they posted a message on their website : here it is : Apr. 25 2013 15:30 CEST UPDATE
Dear all, we'd like to give everyone an update as to what exactly is happening, has happened, and will happen in relation to the recent events at Bitcoin-Central.net.
Here are a few questions that require an immediate answer.
Have funds been lost?
A few hundred Bitcoins have been stolen from our hot wallet.
Will users lose funds?
No. We will cover 100% of the theft.
How did it happen?
Someone managed to reset the password from our hosting provider web interface, this enabled the attacker to lock us out of the interface and request a reboot of the machine in 'rescue' mode. Using this, the attacker copied our hot wallet and sent away what was present.
This very hosting provider (OVH) had been compromised a couple of days ago, in the exact same way, leading to loss of funds on mining.bitcoin.cz.
What is the plan?
We have taken the decision to suspend the service for the time being. Coming up with a different security approach will take some time. We owe it to our users to be on the safe side.
As a consequence we will refund everyone who so wishes up to the last cent and satoshi and take the needed time, without rush, to come up with a platform, an infrastructure and procedures to meet the new challenges that are faced by the Bitcoin exchange ecosystem at large.
Doing the right thing is not always easy. It's ok, riding the Bitcoin is not for the faint of heart, we'll take the time to prepare and we'll be back.
How exactly will this happen?
We will reopen the platform tomorrow, but won't be accepting any new Bitcoin or Euro deposits. Users will be expected to clear their accounts in order for us to settle all balances.
People who have very small EUR balances that aren't practical to wire will be offered a settlement in Bitcoin at generally available market rate at the time of the settlement.
Users will be able to place wire transfer orders, they will be processed as usual. The Bitcoin transfers will be processed directly from our cold-storage and will be sent as daily batches.
Can we refund everyone?
Yes, because Bitcoin-Central has, is, and will always will be full-reserve. We can refund everyone at the same time.
Unclaimed balances will be held until they are claimed, if they are still not claimed when the platform reopens they will be made available to the relevant imported user accounts. All Bitcoin balances left with us will be held in cold storage.
When will I be able to get my BTC/EUR back?
As soon as we re-open you will be able to request your account settlement which will be processed as fast as possible.
We aim at reopening the web interface on April 26th at 14:00 CEST. In case of delays we will post additional updates.
We thank all our users for their trust and business.
We thank everyone that supported us when everything was starting to get hard. |
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That's a tight spot. They do need to be able to verify it on their end otherwise they would be welcoming scammers with open arms. and with how long it has been, it's not hard to believe if such data is long gone. At the same time, 2 BTC is huge enough to make someone waver... In any case, you're stuck with their word  if authorities are in the picture maybe your case will taken more seriously but that is easier said than done. It's too easy imo to say "it's too old we dont have access to the transaction history, "sorry we can do nothing for you". Yes i opened a file a the AMF ( french sec ) with all the proofs i have. IF they (Paymium) cannot prove they indeed sent me my 2 btc in 2013, then what will they do ? |
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You should receive an email if you withdraw them before but since you can't find any then your BTC is on that site.
This is the reason why I don't like my BTC on any exchanges or custodial wallets because if anything goes wrong on that site. You can't able to recover your old wallet and get your BTC back. As most people say "Not your keys, not your coins".
Since it was a long time gone I believe that they already plundered them if they can't provide you with any transaction proof or history.
you are 100% right, but you know in 2013.. i wasn't so cautious. |
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Hello guys, After looking into my old mails from 2013, i found out i've bought 2 BTC from the exchange bitcoin-central.net ( now Paymium ). So i decided to login my Paymium account access codes but the thing is my 2 btc are not in my wallet. ( same user number and password as my bitcoin central account ) I never received any withdrawal confirmation mail from bitcoin-central but i got the proof that i purchased 2 btc on April 18th 2013. it was right before the OVH hack, so it was a complete mess, but i don't remember that i claimed my 2 btc. Today when i reached the support they're basically telling me that they are not able to retrace my transaction history cuz i purchased my btc before november 2013, and if i still had my btc in my bitcoin-central account back then, they would have been transferred into my current Paymium account. So my question is, does anyone experienced the same trouble ? and above all they should have sent me by mail a withdrawal confirmation right ? Many thanks for you answers, and sorry for my english, i'm not a native speaker.  |
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Aussi il serait intéressant pour moi de savoir si durant la periode ou ils ont envoyer des btc au utilisateurs( fin avril et debut mai 2013 ) ont ils reçu un mal de confirmation de withdrawal.
En fait je me demande comment vont-ils prouver à l'amf que j'ai bien perçu mes btc, et qu'ils ont été envoyé à ma demande ? ils ne peuvent leur donner la même réponse, à savoir : le site n'existe plus désolé on ne peut rien faire "
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Effectivement c'est un peu similaire à mon cas... je suppose que si ils n'ont pas été réclamés après un certains temps ou durant la transition bitcoin-central==>paymium les btc n'ont pas été crédités sur le compte paymium. sinon moi je viens de trouver ça: https://www.blockchain.com/btc/address/1BBLktGVF5EPx9uTfzPqRb1VMurUxvnTgXqui correspondrait à des transferts que bitcoin-central en faveur de leur clients. ( cette adresse provient du topic bitcoin-central) Il y a quelques adresses qui ont effectivement 2btc dans leur balance et n'ont pas bougé d'un iota depuis 2013 et n'ont qu'un seul transfert.. ( reception) ahh qu'est ce que c'est frustrant |
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c'est exactement ce que je veux savoir, et dans la mesure ou ils ont transféré les fonds des anciens clients bitcoin central vers paymium ils doivent forcément avoir accès à mes historiques de transaction sur la blockchain ( là ou mes btc étaient stockés )
Sur une place de marcher les bitcoins son regrouper sur quelle que adresses de l'exchange et non partager par client et adresse. Ils ont transféré juste leur livre de compte, des anciens clients bitcoin central vers paymium. Je ne comprend pas que tu est assez méticuleux pour garder le mail de confirmation de transfert, + preuve de virement de ma banque + mail de confirmation d'achat depuis 8 ans et que tu retrouve l'accès à ton compte juste la ? Je n'ai pas été méticuleux comme tu dis, j'ai juste fouillé dans ma boite mail et j'ai retrouvé des preuves d'achat de btc. Si ils ont transféré leur livre de compte vers paymium, ils devraient être en mesure de retrouver mon adresse non ? En revanche aucune trace de confirmation de retrait par mail, d'ou mon questionnement. D'autant plus qu'il y eu le hack d'OVH juste après avoir acheté mes btc. Après avoir contacté le support paymium, voici leur dernière réponse : Merci pour votre retour.
Nous sommes navrés, nous n'avons pas l'information que vous demandez étant donné que l'entreprise Bitcoin-Central a fermé. L'historique n'est plus disponible.
Nous vous confirmons que l'ensemble des fonds des clients Bitcoin-Central ont été transférés vers les comptes clients Paymium.
N'hésitez pas à nous contacter pour toute autre demande.
Très cordialement,
Support PaymiumJai donc déposé une demande de mediation auprès de L'AMF avec mes preuves d'achats etc. Je vous tiendrai au courant ! Merci pour vos réponses |
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Imaginons que LeGaulois ait raison...ne pourrait-on pas chercher dans la blockchain une sortie de 2 btc des wallets de bitcoin-central un peu avant le 30 avril 2013 ?
Même si Paymium n'a pas conservé les infos des clients, ils ont l'historique de leurs adresses, non ?
c'est excatement ce que je veux savoir, et dans la mesure ou ils ont transféré les fonds des anciens clients bitcoin central vers paymium ils doivent forcément avoir accès à mes historiques de transaction sur la blockchain ( là ou mes btc étaient stockés ) |
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Est ce que tu penses qu'il soit possible que tu ais à cette époque, simplement retiré tes BTC mais que tu ne t'en souviennes plus? Parce que ca semble la situation la plus probable. (Je suis curieux de savoir ce qu'il s'est passé).
Pour ce qui est de leur demander ton ancienne adresse BTC sur bitcoin-central, l'adresse vers laquelle on été transféré ces btc ou autre. Désolé mais il n'ont peut être pas forcément l'obligation d'avoir garder de telles informations.
Profil client, informations personnelles ok mais historique d'activité, et tout, cà, ce n'est pas forcément quelque chose que les entreprises gardent indéfiniment (à mon avis).
Il doit bien avoir un délai au delà duquel elles peuvent "purger" leur base de données avec les clients inactifs ou quelque chose comme ca (surtout après un changement d'entreprise).
C'est comme si tu as achète un meuble chez Conforama, et genre 10 ans après, s'attendre à pouvoir leur demander quelle était l'adresse ou tu t'es fais livrer.
Non?
Je suis d'accord avec toi, mais sur la blockchain les transferts sont conservés. D'ou ma question, à savoir qu'ils me fournissent mon addresse btc de l'époque sur lequel ils étaient stockés. De là on pourra savoir si effectivement ils ont été retiré à ma demande et vers quelle adresse ils ont " atterris " |
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c'est peut pour cela qu'ils ne daignent pas " chercher" haha
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En fait moi ce que je voudrais c'est qu'ils me prouvent que mes btc ont bien été reclamés puis envoyer sur un autre wallet à ma demande.
Qu'ils me donnent l'adresse btc associée à mon wallet bitcoin-central et on pourra voir quels mouvements ont été effectué.
Qu'en pensez-vous ?
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tout à fait le 30 Avril 2013 j'ai reçu 27 de leur part ( j'avais crédité mon compte bitcoin central de 170 euros ( achat pour 143 euros de btc ) il me restait donc 27 euros. Effectivement j'ai du leur faire la demande de virement. Par contre aucune idée pour les btc de ce qu'ils sont devenus. Les retraits euros et btc ayant été réactivés le 12 Octobre 2013 ( Message de Boussac sur le post " discussion bitcoin-central à 8h51 PM ) https://bitcointalk.org/index.php?topic=109271.240 |
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