Dear ICO participants,
We apologize for the technical issues with login on DECENT GO that appeared yesterday after the launch. The problem was detected and solved. Please carefully read the information below:
1. Unsuccessful login attempt + no other action done
- You have successfully completed the ICO Reclaim process
- Error message was displayed when trying to login on DECENT GO
- No other action taken (you did not create a new account and password)
- Please repeat the login with credentials created in the ICO Reclaim Portal
2. Unsuccessful login attempt + new account created
- You have successfully completed the ICO Reclaim process
- Error message was displayed when trying to login on DECENT GO
- You have created a new account on DECENT GO (with a new password and new recovery phrase)
- Please use the new account and recovery phrase for any future login on DECENT GO (no need to save the originally created credentials)
In case you experience any other technical issue, please submit a new ticket, so we will be able to check your account.
It means i just keep decentgo recovery phrase and wait to get token?We apologize for the technical issues with login on DECENT GO that appeared yesterday after the launch. The problem was detected and solved. Please carefully read the information below:
1. Unsuccessful login attempt + no other action done
- You have successfully completed the ICO Reclaim process
- Error message was displayed when trying to login on DECENT GO
- No other action taken (you did not create a new account and password)
- Please repeat the login with credentials created in the ICO Reclaim Portal
2. Unsuccessful login attempt + new account created
- You have successfully completed the ICO Reclaim process
- Error message was displayed when trying to login on DECENT GO
- You have created a new account on DECENT GO (with a new password and new recovery phrase)
- Please use the new account and recovery phrase for any future login on DECENT GO (no need to save the originally created credentials)
In case you experience any other technical issue, please submit a new ticket, so we will be able to check your account.