Hello to all,
I have found myself in the same situation just now, as a lot of you. I did swap from BTC to usdt 5k$ 2 weeks ago and it is in “pending” still. After conversation with exodus a week ago they told me N.Exchange is their third party provider for that, so I contacted their support. After a week of waiting they replied that I must follow kyc procedure and prove source of funds in order to release this transaction.
I just responded that they blocked my transaction without any info 2 weeks ago and that this is unacceptable, and that I want my BTC back to my exodus wallet.
Now reading the comments I am aware that probably they will not give me my BTC back just like that.
Should I follow whole kyc and source of funds procedure? I am not comfortable giving my full identity and source of incomes to some shady company…
I am open to any suggestions and I am angry on myself for not reading terms about 3rd party provider, but I was doing swapa for last 3 years without issues and I thought the whole time Exodus is doing this part by themselves.
I have found myself in the same situation just now, as a lot of you. I did swap from BTC to usdt 5k$ 2 weeks ago and it is in “pending” still. After conversation with exodus a week ago they told me N.Exchange is their third party provider for that, so I contacted their support. After a week of waiting they replied that I must follow kyc procedure and prove source of funds in order to release this transaction.
I just responded that they blocked my transaction without any info 2 weeks ago and that this is unacceptable, and that I want my BTC back to my exodus wallet.
Now reading the comments I am aware that probably they will not give me my BTC back just like that.
Should I follow whole kyc and source of funds procedure? I am not comfortable giving my full identity and source of incomes to some shady company…
I am open to any suggestions and I am angry on myself for not reading terms about 3rd party provider, but I was doing swapa for last 3 years without issues and I thought the whole time Exodus is doing this part by themselves.
I'm sorry for the late reply
Given the reputation of the Exodus, I would certainly advise you to find a nominee so as not to disclose yourself to such an unscrupulous company.
And btw, after that incident, I changed my approach in general.
Now I either use DEX or centralized exchanges, but only under the nominal personality.
To "rent" a nominee I can advise AlexPCS https://bitcointalk.org/index.php?topic=5244746.0 he is trusted
Sharing your personal data with a centralized exchange will bring you one day a big problem in the ass, it is always just a question of time.